Got 10k+ Facebook followers? Get BotPenguin FREE for 6 months

Why BotPenguin
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- Integrations
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- Live Chat
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- Unified Inbox
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- Key Features
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- Analytics
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Product
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Solutions
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Pricing
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- Chatbot Pricing (except WA)
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- Whitelabel Chatbot Pricing
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- WhatsApp Chatbot Pricing
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Partners
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- Partners Home
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- Whatsapp Whitelabel Partners
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- Whitelabel Partners
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- Affiliate Partners
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- Implementation Partners
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Seeking LiveChat alternatives? Get BotPenguin—the one-stop chatbot solution.

Master customer service and engagement with BotPenguin. You get native AI chatbots, live chat with human handoff, on-demand reports, widget customization, teams, and many agents.

Detailed head-to-head

BotPenguin offers a cost-effective annual plan at $50, while LiveChat starts at $240 per year with per-agent pricing

BotPenguin allows unlimited chatbots per account, while LiveChat supports multiple bots.

BotPenguin integrates with multiple platforms, including websites, Whatsapp, FB Messenger, and Telegram. LiveChat supports WhatsApp, Instagram, Chat Pages, websites, Messenger, and Email.

BotPenguin provides voice support through Twilio integration, while LiveChat offers voice support for bot users.

BotPenguin stands out with its versatile features, affordability, and extensive integrations, making it a great LiveChat alternative.

Try Better, Try BotPenguin

Features	BotPenguin	LiveChat
Free Lifetime Plan	Free forever with 2000 monthly messages	No, only free trial available
Pricing	$50 per annum	$240 per annum
Number of chatbots per account	Unlimited	Multiple Bots
Multi Platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages)	Available for all platforms	WhatsApp, Instagram, Chat Pages, Website, Direct Chat Link, Messenger, Email
No code Chatbot builder
Native website widget
Ease to manage Bot Installation, and functionality.
Easy to navigate UI with placeholders, help text and tutorials
Add team members and provide them role based access
Multi channel Live Chat support
Human handover and real time user simulation with typing delays
Voice support for Bot users	Available with Twilio Integration	Not
Multilingual Capabilities
No-Code Integration with all available and custom CRMs/Apps	Yes, can be integration with all available CRMs and Apps	Yes, can be integration with all available CRMs and Apps
Smart Intuitive responses based on keywords
User segments based on Tag/Attributes for campaigns and broadcasts
Block specific IPs. URLs or Country Codes
Schedule drip campaigns for customer onboarding journeys
Schedule broadcasts message	Available on all channels FB, WhatsApp and Telegram	Available on WhatsApp
WhatsApp Automation to manage catalogs, orders and automated responses
Data Analytics, bot-wise and based on leads/messages
Customizable reports
View and download customizable data of subscribers
Omnichannel customer support via phone, email, chat, WhatsApp
View conversation history of users
Enterprise-grade Security, SSL encryption
Affiliate programs and White label reseller plans	Personalized on boarding of partners	Personalized on boarding of partners
Knowledge base with Help Center, FAQs, Tutorials
Personalized on boarding and free Bot designing support
WhatsApp API
Enterprise Integrations
ChatGPT
	Try BotPenguin arrow_forward	Try BotPenguin arrow_forward

Disclaimer: Based on our research and information available on the website.

Reason to find a LiveChat alternative today!

Pricing: LiveChat’s agent-based pricing is a buzzkill for growing businesses. The per-agent cost for the Starter plan is $20, the Team plan is $41, and the Business plan is $59.

Glitchy App: LiveChat has an Android & iOS app to manage chatbots, but it is riddled with issues like frozen canned responses, chatting lags, etc.

Addons: The marketplace addons for LiveChat are primarily for 3rd party integrations. Many of them are paid, increasing the overall pricing.

Complicated Integrations: LiveChat has a few direct integrations. So, users rely on marketplace add-ons that are a bit complicated for first-timers.

Pay up for features: You need to upgrade your LiveChat plan to get the basic features like tags, segmentation, reports, team creation, human handover, etc.

Analytics: The base plan has hardly any analytics or reporting capabilities to see your bot’s performance.

Try BotPenguin

Choose BotPenguin as the LiveChat alternative

Customize your chatbot to create an avatar and theme that aligns with your brand.

60+ free direct integrations to extend your chatbot capabilities in a few clicks.

Create a team of agents and segment customers using custom fields and tags.

Analytics to measure the performance of your chatbot based on leads, messages, & more.

Accurate answering with AI chatbot + ChatGPT integration. Also, you can take over the conversation.

Canned responses to boost your speed & productivity while handling multiple clients.

BotPenguin in Action

BotPenguin has a free plan with 2000 monthly messages for customers who want to try it. You can set up chatbots on your apps, websites, chat pages, WhatsApp, Telegram, and Facebook and monitor their performance easily.

Yes, LiveChat offers a 14-day free trial, after which you must pay per agent per month, depending on your chosen plan. LiveChat alternatives like BotPenguin offer feature-based pricing, making it more affordable for most businesses.

When choosing the best live chat software, look for features such as chatbot integrations, multi-platform support, team collaboration, customizability, and affordability. BotPenguin is an omnichannel bot with a live chat for platforms like sites, landing pages, Telegram, Facebook, & WhatsApp.

Disadvantages of LiveChat include expensive pricing per agent, limited integrations, glitches in the mobile app, and the need to pay for basic features. You are better off with an alternative like BotPenguin that gives more features for 5x less cost.