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BotPenguin vs livechat

Choose BotPenguin, the perfect alternative to LiveChat

Master customer service and engagement with BotPenguin. You get native AI chatbots, live chat with human handoff, on-demand reports, widget customization, teams, and many agents.

*FREE Forever plan. No Credit Card Required.

What makes BotPenguin the perfect LiveChat alternative?

The difference is that of a Swiss knife and an overpriced peeler. Botpenguin’s versatility enables chatbot customizations, omnichannel live chat, conversational AI, 60+ native integrations & more.

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BotPenguin

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Livechat

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Free Lifetime Plan
Free forever with 1000 monthly messages No, only free trial available
Pricing
Highest plan is $500 annually Highest plan is $708 annually
Number Of Conversations
Unlimited 10000
Number of chatbots per account
Unlimited 10000

Reason to find a LiveChat alternative today!

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Pricing: LiveChat’s agent-based pricing is a buzzkill for growing businesses. The per-agent cost for the Starter plan is $20, the Team plan is $41, and the Business plan is $59.

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Glitchy App: LiveChat has an Android & iOS app to manage chatbots, but it is riddled with issues like frozen canned responses, chatting lags, etc.

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Addons: The marketplace addons for LiveChat are primarily for 3rd party integrations. Many of them are paid, increasing the overall pricing pushing people to look for LiveChat alternative.

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Complicated Integrations: LiveChat has a few direct integrations. So, users rely on marketplace add-ons that are a bit complicated for first-timers.

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Pay up for features: You need to upgrade your LiveChat plan to get the basic features like tags, segmentation, reports, team creation, human handover, etc.

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Analytics: The base plan has hardly any analytics or reporting capabilities to see your bot’s performance which motivates customers to look for LiveChat alternative.

Choose BotPenguin as the perfect LiveChat alternative

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BotPenguin has a visual flow builder to design smart chatflow. Moreover, AI chatbots are trainable on-site data and user interactions to improve query resolution promoting customers to choose it as the LiveChat alternative. It also offers -

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60+ free direct integrations to extend your chatbot capabilities in a few clicks.

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Create a team of agents and segment customers using custom fields and tags.

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Analytics to measure the performance of your chatbot based on leads, messages, & more.

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Accurate answering with AI chatbot + ChatGPT integration. Also, you can take over the conversation.

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Canned responses to boost your speed & productivity while handling multiple clients.

Check out other comparisons

Take the best decision with BotPenguin

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Intercom vs ManyChat

Intercom is a customer messaging platform. ManyChat is marketing automation. BotPenguin is automation on steroids!

https://botpenguin-assets.s3.us-east-2.amazonaws.com/cdn/assets/website/Intercom_vs_Tidio_891833e041_0c96b4ca15.webp

Intercom vs Tidio

Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.

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Intercom vs Wati

Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integration.

Frequently Asked Questions

What our Customers say

Delivering value, earning trust. Hear good words about BotPenguin on these platforms

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G2

G2

"Their ability to execute in a timely manner. If you want to start an AI Chatbot business then this is the place. - They have a great work environment, and know how important it is to be efficient."

- Gustav Louv

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5-Star Rating

Capterra

Capterra

"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product."

- Twana D.

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4.6-Star Rating

Trustpilot

Trustpilot

"Its Whatsapp Automation with API is really practical for sales & marketing objective. If it comes with analytics about campaign result it will be awesome."

- BD Michae

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5-Star Rating

Good Firms

Good Firms

"Their timely communication is the reason for the great project management. Our descriptions are precisely translated into needs by BotPenguin, and they possess the necessary skill set to execute features in a timely manner."

- Yashi Amola

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5-Star Rating

Crozdesk

Crozdesk

"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth management industry. It was amazing how well they could convert difficult technical ideas into workable, approachable solutions. Furthermore, the team at BotPenguin has shown a remarkable capacity for creative problem-solving, as demonstrated by their approach to challenging project specifications."

- Phil Johnson

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5-Star Rating

Pick the best Chatbot Builder in the industry