Pricing: LiveChat’s agent-based pricing is a buzzkill for growing businesses. The per-agent cost for the Starter plan is $20, the Team plan is $41, and the Business plan is $59.
BotPenguin vs livechat
Master customer service and engagement with BotPenguin. You get native AI chatbots, live chat with human handoff, on-demand reports, widget customization, teams, and many agents.
*FREE Forever plan. No Credit Card Required.The difference is that of a Swiss knife and an overpriced peeler. Botpenguin’s versatility enables chatbot customizations, omnichannel live chat, conversational AI, 60+ native integrations & more.
Extra Features at Reduced Cost
LiveChat alternative BotPenguin offers a cost-effective annual plan at $500, while LiveChat starts at $708 per year with per-agent pricing
Enjoy Unlimited Chatbots
Explore Multiple Platforms
Voice-Support
Which One is the better chatbot alternative?
Website | |||
Facebook Messenger | |||
Telegram | |||
Landing Pages | |||
Instagram Chatbot | |||
MS Teams Chatbot |
No code Chatbot builder | |||
Native website widget | |||
Ease to manage Bot Installation, and functionality | |||
Easy to navigate UI with placeholders, help text and tutorials | |||
Add team members and provide them role based access | |||
Multilingual Capabilities | |||
Free bot designing support | |||
Customizable reports | |||
Personalized on boarding and free Bot designing support |
Multi channel Live Chat support | |||
Human handover and real time user simulation with typing delays |
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Voice support for Bot users |
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Smart Intuitive responses based on keywords | |||
User segments based on Tag/Attributes for campaigns and broadcasts |
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Schedule drip campaigns for customer onboarding journeys |
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Schedule broadcasts message |
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WhatsApp Automation to manage catalogs, orders and automated responses | |||
Omnichannel customer support via phone, email, chat, WhatsApp |
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View conversation history of users |
Data Analytics, bot-wise and based on leads/messages | |||
View and download customizable data of subscribers | |||
Block specific IPs, URLs or Country Codes |
Total Number Of Integrations |
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No-Code Integration with all available and custom CRMs/Apps |
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Enterprise-grade Security, SSL encryption | |||
WhatsApp API | |||
Enterprise Integrations | |||
ChatGPT |
Knowledge base with Help Center, FAQs, Tutorials | |||
Affiliate programs and White label reseller plans |
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Pricing: LiveChat’s agent-based pricing is a buzzkill for growing businesses. The per-agent cost for the Starter plan is $20, the Team plan is $41, and the Business plan is $59.
Glitchy App: LiveChat has an Android & iOS app to manage chatbots, but it is riddled with issues like frozen canned responses, chatting lags, etc.
Addons: The marketplace addons for LiveChat are primarily for 3rd party integrations. Many of them are paid, increasing the overall pricing pushing people to look for LiveChat alternative.
Complicated Integrations: LiveChat has a few direct integrations. So, users rely on marketplace add-ons that are a bit complicated for first-timers.
Pay up for features: You need to upgrade your LiveChat plan to get the basic features like tags, segmentation, reports, team creation, human handover, etc.
Analytics: The base plan has hardly any analytics or reporting capabilities to see your bot’s performance which motivates customers to look for LiveChat alternative.
BotPenguin has a visual flow builder to design smart chatflow. Moreover, AI chatbots are trainable on-site data and user interactions to improve query resolution promoting customers to choose it as the LiveChat alternative. It also offers -
60+ free direct integrations to extend your chatbot capabilities in a few clicks.
Create a team of agents and segment customers using custom fields and tags.
Analytics to measure the performance of your chatbot based on leads, messages, & more.
Accurate answering with AI chatbot + ChatGPT integration. Also, you can take over the conversation.
Canned responses to boost your speed & productivity while handling multiple clients.
Take the best decision with BotPenguin
Intercom is a customer messaging platform. ManyChat is marketing automation. BotPenguin is automation on steroids!
Tidio can outsmart Intercom on chatbots, Intercom plays on scale and range. BotPenguin does both.
Wati's got WhatsApp, Intercom's all channel uber cool. BotPenguin gives everything, including ChatGPT integration.
Is there any free LiveChat alternative available?
The ideal free LiveChat alternative is BotPenguin which has a free plan with 1000 monthly messages for customers who want to try it. You can set up chatbots on your apps, websites, chat pages, WhatsApp, Telegram, and Facebook and monitor their performance easily.
Do you have to pay for LiveChat?
How do I choose the best livechat alternative?
What is the disadvantage of LiveChat?
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Delivering value, earning trust. Hear good words about BotPenguin on these platforms