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Seeking LiveChat alternatives? Choose BotPenguin, the perfect alternative to LiveChat

Master customer service and engagement with BotPenguin. You get native AI chatbots, live chat with human handoff, on-demand reports, widget customization, teams, and many agents.

Detailed head-to-head

LiveChat alternative BotPenguin offers a cost-effective annual plan at $500, while LiveChat starts at $708 per year with per-agent pricing.

BotPenguin allows unlimited chatbots per account, while LiveChat supports multiple bots.

BotPenguin integrates with multiple platforms, including websites, Whatsapp, FB Messenger, and Telegram. LiveChat supports WhatsApp, Instagram, Chat Pages, websites, Messenger, and Email.

BotPenguin provides voice support through Twilio integration, while LiveChat offers voice support for bot users.

BotPenguin stands out with its versatile features, affordability, and extensive integrations, making it a great LiveChat alternative.

Try Better, Try BotPenguin

Features	BotPenguin	Competitor
Free Lifetime Plan	Free forever with 1000 messages, 100 conversations monthly	No, only free trial available
Pricing	$500 per annum	Highest plan is $708 annually
Number Of Conversations	Unlimited	Unlimited
Number of chatbots per account	Unlimited	10000
Website
WhatsApp
Facebook Messenger
Telegram
Landing Pages
Instagram Chatbot
MS Teams Chatbot
No code Chatbot builder
Native website widget
Ease to manage Bot Installation, and functionality
Easy to navigate UI with placeholders, help text and tutorials
Add team members and provide them role based access
Multilingual Capabilities
Customizable reports
Free bot Designing support
Personalized on boarding and free Bot designing support
Multi channel Live Chat support
Human handover and real time user simulation with typing delays	Both Available
Voice support for Bot users	Available with Twilio Integration
Smart Intuitive responses based on keywords	Available for all social media channels like Facebook, WhatsApp and Telegram
User segments based on Tag/Attributes for campaigns and broadcasts	Can Create
Schedule drip campaigns for customer onboarding journeys
Schedule broadcasts message
WhatsApp Automation to manage catalogs, orders and automated responses
Omnichannel customer support via phone, email, chat, WhatsApp	Available on all channels
View conversation history of users
Data Analytics, bot-wise and based on leads/messages
View and download customizable data of subscribers
Block specific IPs. URLs or Country Codes
No. Of integrations	60+	2000+
No-Code Integration with all available and custom CRMs/Apps	Yes, can be integration with all available CRMs and Apps
Enterprise-grade Security, SSL encryption
WhatsApp API
Enterprise Integrations
ChatGPT
Knowledge base with Help Center, FAQs, Tutorials
Affiliate programs and White label reseller plans	Personalized on boarding of partners	only with Affiliate
	Try BotPenguin arrow_forward	Try BotPenguin arrow_forward

Disclaimer: Based on our research and information available on the website.

Reason to find a LiveChat alternative today!

Pricing: LiveChat’s agent-based pricing is a buzzkill for growing businesses. The per-agent cost for the Starter plan is $20, the Team plan is $41, and the Business plan is $59.

Glitchy App: LiveChat has an Android & iOS app to manage chatbots, but it is riddled with issues like frozen canned responses, chatting lags, etc.

Addons: The marketplace addons for LiveChat are primarily for 3rd party integrations. Many of them are paid, increasing the overall pricing pushing people to look for LiveChat alternative.

Complicated Integrations: LiveChat has a few direct integrations. So, users rely on marketplace add-ons that are a bit complicated for first-timers.

Pay up for features: You need to upgrade your LiveChat plan to get the basic features like tags, segmentation, reports, team creation, human handover, etc.

Analytics: The base plan has hardly any analytics or reporting capabilities to see your bot’s performance which motivates customers to look for LiveChat alternative.

Try BotPenguin

Choose BotPenguin as the perfect LiveChat alternative

BotPenguin has a visual flow builder to design smart chatflow. Moreover, AI chatbots are trainable on-site data and user interactions to improve query resolution promoting customers to choose it as the LiveChat alternative. It also offers -

60+ free direct integrations to extend your chatbot capabilities in a few clicks.

Create a team of agents and segment customers using custom fields and tags.

Analytics to measure the performance of your chatbot based on leads, messages, & more.

Accurate answering with AI chatbot + ChatGPT integration. Also, you can take over the conversation.

Canned responses to boost your speed & productivity while handling multiple clients.

BotPenguin in Action

The ideal free LiveChat alternative is BotPenguin which has a free plan with 1000 monthly messages for customers who want to try it. You can set up chatbots on your apps, websites, chat pages, WhatsApp, Telegram, and Facebook and monitor their performance easily.

Yes, LiveChat offers a 14-day free trial, after which you must pay per agent per month, depending on your chosen plan. LiveChat alternatives like BotPenguin offer feature-based pricing, making it more affordable for most businesses.

When choosing the best live chat software, look for features such as chatbot integrations, multi-platform support, team collaboration, customizability, and affordability. BotPenguin is an omnichannel bot with a live chat for platforms like sites, landing pages, Telegram, Facebook, & WhatsApp.

Disadvantages of LiveChat include expensive pricing per agent, limited integrations, glitches in the mobile app, and the need to pay for basic features. You are better off with a livechat alternative like BotPenguin that gives more features for 5x less cost.

Some competitors of LiveChat in the chatbot market include BotPenguin, Chatfuel, Botpress, etc. These platforms offer similar functionalities and are considered as Landbot alternatives.