The evolution of technology has led to a rise in customer expectations of businesses and their services.
The help desk, being a significant integral part of any business, needs to be progressed to meet your leads' expectations.
When your business renders the best services to your customers, it acts as a driving factor to build a large, sustainable customer base.
Nevertheless, a single negative customer experience can turn your customers away from you. As a result, you would lose one of your potential customers.
Successful engagement with customers can save you from losing any leads.
In the business world, communication is needed to maintain interaction, and it is done via Email.
Hiver was created to streamline this conversation and conversion process.
Hiver takes the business game to the next level, all thanks to its features and how Hiver works.
This blog contains an effective guide on how Hiver works and how it can be used to skyrocket your business!
What is Hiver?
Hiver is a Google Chrome extension platform and an artificial intelligence-based company specializing in personalizing email workspace and Google collaborative inbox.
Simply put, Hiver uses AI to make email management more effective for customer and sales team interaction.
It’s not just any old software – the AI algorithms created by Hiver can analyze your leads and sales team’s performance, recognize user behaviors and preferences, and recommend betterment ideas based on past actions and statistical data.
With this information at its fingertips, Hiver helps businesses and companies sell more products and improve their conversion rates by engaging more leads.
Hiver also provides a real-time visual analytics tool that allows you to—track your business performance, understand customer behavior, and optimize your marketing strategies.
In addition to these excellent features. Hiver has a fantastic customer service team that is available 24/7 to help you with any concerns that you have.
How does Hiver work?
Hiver is a software tool that helps businesses manage their email communication and collaborate with their teams.
It works by integrating with a company's email platform, such as Google Workspace or Microsoft Office 365, and providing a range of features and tools to help users manage their email more efficiently.
To use Hiver, a business first needs to sign up for an account and connect it to their email platform.
Once the account is set up, users can access Hiver's various features through a web browser or mobile app.
Some of the features offered by Hiver include shared email inboxes, which allow multiple users to access and manage a single email account and email templates.
This way users can reuse pre-written email messages, email notes, to attach notes and comments to specific emails, and check when an email has been opened and by whom.
Hiver also offers a range of integrations with other tools and platforms, such as customer relationship management (CRM) systems and project management software.
Benefits of using Hiver
There are several benefits of using Hiver’s AI-powered software solution.
- First off, Hiver will help you optimize your email box. This means that your business will get more sales, you’ll get more customers, and your conversion rates will increase.
- Hiver will also help you increase the average order value of your customers. This is because Hiver can track your customers’ activities and increase engagement.
- There are a few ways that Hiver can work in your business. You can use Hiver’s sales forecast tool to estimate how much revenue you will make in a certain period.
- Finally, Hiver can help you reduce your marketing costs as it escalates the automation and reduces hand, manual labor work.
- Hiver has a real-time visual analytics tool that allows you to track all the tasks and works done and optimize your marketing strategies.
Suggested Reading: Hiver: Pros, Cons, and Alternatives
How can Hiver help your business?
- You can increase your sales and create a more personalized interactive experience for your customers by utilizing Hiver.
- The algorithm allows you to identify your best-involving team member and the number of tasks they handle. This information can then be further used to take informed decisions about your future inventory and projects.
- While the software is actively optimizing your email management, you can also use it to identify plain points in your business and make adjustments accordingly.
- By recommending marketing strategies that have been successful for your business and customers, you can make changes in your management. This gives a more pleasing experience to your customers.
Conclusion
In conclusion, Hiver is a software tool that helps businesses manage their email communication and collaborate with their teams.
It works by integrating with a company's email platform, such as Google Workspace or Microsoft Office 365, and providing a range of features and tools to help users manage their email more efficiently.
These features include shared email inboxes, email templates, email notes, email tracking, and more.
Hiver is easy to set up and use, and it offers a range of plans to suit businesses of different sizes and budgets.
By using Hiver, businesses can improve their email communication, increase productivity, and streamline their operations.
We hope you found this blog insightful! For more such interesting articles, head on to BotPenguin now!
