| Features in your chatbot suite | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Total Message Volume Cap | As purchased | As purchased | Unlimited |
| Conversation History | Unlimited | Unlimited | Unlimited |
| Branding |  | | |
| Multiple Languages | | | |
| Partner Support by BotPenguin | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Support on WhatsApp | | | |
| Knowledge Base | | | |
| Onboarding and Training | | | |
| Call and Email Support | | | |
| Partner Support Officer | | | |
| Features for your customers | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Conditional Flow | | | |
| Human Handover | | | |
| Bot Handover | | | |
| IP and Region Blocking | | | |
| Email and Mobile Validation | | | |
| Mobile Apps for agents | | | |
| Create Support Team for Live chat | | | |
| Handover between Agents | | | |
| ChatGPT integration |  | | |
| FAQ Training | | | Custom FAQ's |
| Natural Language Processing | | | |
| Natural Language Understanding | | | |
| Role-based Access Controls | | | |
| Live Chat | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Live Chat Widget | | | |
| Typing Indicator | | | |
| Live Visitors details | | | |
| Multiple simultanaeous chat | | | |
| Live Typing View | | | |
| Rule based Chat Routing | | | |
| Unified Inbox | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Efficient Omnichannel Interface | | | |
| Quick Replies | | | |
| Unified Customer Profile | | | |
| Visitor stats | | | |
| Add Contacts from Whatsapp | | | |
| Apply filter and sort conversations | | | |
| See chat logs | | | |
| Direct Calls-to-leads (with Twilio) | | | |
| Customer Segmentation | | | |
| Assign Notes and Chat Tags | | | |
| Export Leads in CSV | | | |
| Lead Notifications by email | | | |
| Platforms | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Website | | | |
| WhatsApp Chatbots | | | |
| Conversational Landing Page | | | |
| | | |
| | | |
| Telegram | | | |
| WordPress Plugin | | | |
| Woocommerce | | | |
| Shopify | | | |
| Website Chatbot | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Auto-triggering on mobile/desktop | | | |
| Hide bot on specific pages | | | |
| Image Sharing | | | |
| File Sharing | | | |
| Ready to use Chat flow Templates | | | |
| WhatsApp Chatbot | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| WhatsApp Templates | | | |
| Promotional Message Frequency Control | | | |
| Repeat Purchase Reminders | | | |
| WhatsApp Widget | | | |
| WhatsApp QR | | | |
| WhatsApp Link | | | |
| Campaign Scheduler | | | |
| Campaign Open Rate Tracking | | | |
| Custom Triggers | | | |
| Custom Campaigns | | | |
| Payment Collection On WhatsApp | | | |
| Facebook Messenger Chatbot | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Facebook Messenger Bot | | | |
| Multiple Smart Flows | | | |
| Drip campaigns | | | |
| Group & Broadcast FB Messages | | | |
| Facebook E-commerce | | | |
| Multiple Facebook bot Widgets | | | |
| Analytics | | | |
| Telegram | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Telegram Messenger Bot | | | |
| Multiple Smart Flows | | | |
| Drip campaigns | | | |
| Group & Broadcast Telegram Messages | | | |
| Broadcast Analytics | | | |
| Ready to use Templates | | | |
| Conversational Landing Page | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Conversational Landing Page Bot | | | |
| Smart Replies | | | |
| Interactive and Customizable UI | | | |
| Lead management | | | |
| Easy to install and Share | | | |
| Ready to use Templates | | | |
| Integrations | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Agile CRM | | | |
| Capsule | | | |
| Insightly | | | |
| Nimble | | | |
| Pipeline | | | |
| Chakra | | | |
| Plivo | | | |
| Helpcrunch | | | |
| Getresponse | | | |
| Supportbee | | | |
| Leadsquared | | | |
| Zendesk | | | |
| Zapier | | | |
| Joget | | | |
| Firmao | | | |
| Kylas | | | |
| Firstpromoter | | | |
| Zingtree | | | |
| Apptivo | | | |
| Infobip | | | |
| Karma | | | |
| Helprace | | | |
| Extraaedge | | | |
| Elevio | | | |
| Onpipeline | | | |
| Nethunt | | | |
| Groove | | | |
| Wealthbox | | | |
| Liveagent | | | |
| Ontraport | | | |
| Frontapp | | | |
| Webhoper | | | |
| Engagebay | | | |
| Helpshift | | | |
| Copper | | | |
| Autopilot | | | |
| Flowlu | | | |
| Freshdesk | | | |
| Salesflare | | | |
| Teamgate | | | |
| Shipway | | | |
| Support Ticketing System | | | |
| In-chat audio and video call (Twilio/Agora) | | | |
| Email Integration | | | |
| Webhooks | | | |
| Schedulers | | | |
| Enterprise Integrations | | | |
| Custom Integrations | | | |
| Reports and Analytics | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Total Number of Messages | | | |
| Total Number of Leads | | | |
| Weekly Report, Botwise | | | |
| Average agent respone time | | | |
| Visitor Timing Report | | | |
| Customer Segment-based Reports | | | |
| Tag-based Reports | | | |
| Lead Generation Report | | | |
| Customer Support for your customers | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| Knowledge Base | handled by your experts | Add on available | |
| Onboarding and Training | handled by your experts | Add on available | |
| Customer Success Officer | | Add on available | |
| Security | Baby Plan | King Plan | Emperor Plan |
|---|---|---|---|
| 2048 bit SSL secure connection | | | |
| Security Assessment | | | |
| Data center in US or EU | | | |
| 2 step verification | | | |
| Access resctrictions based on IPs | | | |
| On demand Audit log | | | |
| Banned visitors list | | | |
| Custom API rate | | | |
| Trusted domains - protect your tracking code from being added to unauthorized websites | | | |
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BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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