BotPenguin Chatbot Platform Augments SupportBee’s Ticketing Management
Manage your helpdesk ticketing management automatically and most effectively by connecting one of the most preferred Bots
Features
No code Chatbot builder
Free Lifetime Plan
Multi channel Live Chat support
Customize And Automate Any Task Workflow To Meet Business Needs
Let support agents manage their support tasks on the go with this capability, by automatically pre-filling content with information from previous emails, they can speed up replies
About
Use cases
Platform
Key Features
- Companies of all sizes can manage and keep track of all support case activity using SupportBee's help desk ticket management app. With the aid of labels and filters, the app enables you to compile all incoming support emails into a single system where they can be sorted, prioritized, and forwarded to the appropriate parties.
- The app enables you to reply to customers via email, integrating with your existing email workflow.
Collaborate BotPenguin And SupportBee To Best Manage Your Helpdesk Ticketing System
Tutorial For BotPenguin and SupportBee CRM Integration
Quick integration Setup with no code in a few easy steps in minutes
Authenticate
Login to your BotPenguin account & Select the bot that you want to integrate with the 3rd party app and authenticate
Configure
Add all the necessary API details and map the response of bot messages to the parameters of API and save the settings.
Test
Send the test lead and check on the CRM if you have received the lead. If yes, Create a genuine lead and check the integration.”
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