BotPenguin Chatbot Platform Augments SupportBee’s Ticketing Management

Companies of all sizes can manage and keep track of all support case activity using SupportBee's help desk ticket management app. With the aid of labels and filters, the app enables you to compile all incoming support emails into a single system where they can be sorted, prioritized, and forwarded to the appropriate parties.

The app enables you to reply to customers via email, integrating with your existing email workflow.