BotPenguin Chatbot’s helpshift integration: Powering UX
Integrate messaging, automation, bots, and artificial intelligence (AI) to create a new level of personalized in-app customer engagement and support
Features
No code Chatbot builder
Free Lifetime Plan
Multi channel Live Chat support
Improved Agent Resolution Time And Increased User Satisfaction Driven By Automation Functionality
Serve as a hub for the entire customer management by capturing customer information automatically and sharing automated updates on customer behavior, spending and trends
About
Use cases
Platform
Key Features
- Helpshift is a cloud-based platform for B2C businesses to increase customer engagement and retention. Embedded web chat, in-app messaging, searchable FAQs, chatbots, and fully automated ticket routing are among the key features. It is a web-based customer support and in-app customer engagement platform that enables mobile apps to improve customer experience, drive higher ratings, reduce churn, and increase retention.
- By using an in-app knowledge base, It makes it easier for businesses to provide customer care throughout the mobile user's experience.
Enhance Customer Engagements by Integrating BotPenguin With HelpShift
Quick Tutorial To Connect BotPenguin And HelpShift
Steps for BotPenguin and Shipway Integration without coding in minutes
Authenticate
Login to your BotPenguin account & Select the bot that you want to integrate with the 3rd party app and authenticate
Configure
Add all the necessary API details and map the response of bot messages to the parameters of API and save the settings.
Test
Send the test lead and check on the CRM if you have received the lead. If yes, Create a genuine lead and check the integration.”
Do You Have Room for More Integrations? The Treat Has Just Begun!
Integrate your Chatbot with 80+ native integrations that fit seamlessly into your chatbot like puzzle pieces in a masterpiece.
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