Create capable support teams and happy customers with BotPenguin and Helprace.

With the help of the customer service tool HelpDesk, you can manage all customer conversations in one location. You can link your HelpDesk to the methods of contact that your customers use to get in touch with you, including email, live chat, social media, contact forms, and other unique contact points.

HelpDesk's main goal is to organize and make your customer service processes transparent by providing a single dashboard into which all customer communications—in the form of tickets—are automatically deposited.