Helpdesk Integration | Integration with chatbots

Why BotPenguin expand_more
- Integrations arrow_right_alt
- Live Chat arrow_right_alt
- Unified Inbox arrow_right_alt
- Key Features arrow_right_alt
- Analytics arrow_right_alt
Product expand_more
WhatsApp Automation arrow_right_alt
Pricing arrow_right_alt
Partners expand_more
- Affiliates Partners arrow_right_alt
- Implementation Partners arrow_right_alt
- Whitelabel Partners arrow_right_alt

Login arrow_forward Get Started FREE arrow_forward

Make It Easy To Stay Connected With Customers

Manage chats, ticket form messages, emails, and Live Chat with customers on a robust multichannel customer service platform to resolve issues promptly and effectively

With the help of the customer service tool HelpDesk, you can manage all customer conversations in one location. You can link your HelpDesk to the methods of contact that your customers use to get in touch with you, including email, live chat, social media, contact forms, and other unique contact points.

HelpDesk's main goal is to organize and make your customer service processes transparent by providing a single dashboard into which all customer communications—in the form of tickets—are automatically deposited.

Lead Generation

E-Commerce Orders

Appointment Booking

Customer Support

Facebook

WhatsApp

Telegram

Landing Page

Website

Omnichannel Live chat

It allows you to have a comprehensive view of all interactions, from social media to e-mail, through the one interface.

Fast Data Access And Automation

Get real-time access to the data you need with a few clicks. Moreover, automate the process to save a ton of time!

Email Automation

Automated lead notifications save you time and help you build relationships with your prospects by sending them timely automated emails.

No code and Easy Setup

Integrate Your CRM with a few clicks with our detailed instructions and skyrocket your leads.

Intuitive And Smart Responses

With pre-formatted replies, your agents can respond to the most common queries faster than ever before.

images

Connect BotPenguin With Help Desk For Automation Of Omnichannel Customer Support

Book a demo Know more

Tutorial For BotPenguin And Help Desk Integration Set-Up

Quick Steps for BotPenguin and HelpDesk integration with no code in minutes..

01

Authenticate

Login to your BotPenguin account & Select the bot that you want to integrate with the 3rd party app and authenticate

02

Configure

Add all the necessary API details and map the response of bot messages to the parameters of API and save the settings.

03

Test

Send the test lead and check on the CRM if you have received the lead. If yes, Create a genuine lead and check the integration.”

Amazing Native Integrations

Try out our native integrations. They are super useful and plus you get them included in the bundle.

Bitrix 24

integration-icons

Hubspot

integration-icons

Google sheets

integration-icons

Zapier

integration-icons

Drip CRM

integration-icons

Freshdesk

integration-icons

Jeera

integration-icons

Cooper

integration-icons

Google Calender

integration-icons

Bitrix 24

integration-icons

Hubspot

integration-icons

Google sheets

integration-icons

Zapier

integration-icons

Drip CRM

integration-icons

Freshdesk

integration-icons

Jeera

integration-icons

Cooper

integration-icons

Google Calender

integration-icons

Bitrix 24

integration-icons

Hubspot

integration-icons

Google sheets

integration-icons

Zapier

integration-icons

Drip CRM

integration-icons

Freshdesk

integration-icons

Jeera

integration-icons

Cooper

integration-icons

Google Calender

integration-icons

Build your conversational chatbot today

Take your game to A level with BotPenguin

Book a demo Know more