Improve collaborative work between sales and customer support, Manage SLAs, synchronize data between Apps and offer multi-channel support to enhance the productivity of your support team
Features
No code Chatbot builder
Free Lifetime Plan
Multi channel Live Chat support
Automate business flows and streamline all your customer conversations in CRM to provide them real time multi-channel support
About
Use cases
Platform
Key Features
Connect BotPenguin and Freshdesk Integration without coding in a few clicks
Authenticate
Login to your BotPenguin account & Select the bot that you want to integrate with the 3rd party app and authenticate
Configure
Add all the necessary API details and map the response of bot messages to the parameters of API and save the settings.
Test
Send the test lead and check on the CRM if you have received the lead. If yes, Create a genuine lead and check the integration.”