Spiro: Pros, Cons, and Alternatives

Person-to-person contact is required by 45% of purchasers during the buying process. Where technology impacts every aspect of our lives, the significance of boosting the human dimension in business becomes apparent. That's a significant quantity, demonstrating the necessity of providing a positive client experience across many platforms. 

Luckily, today Spiro has come up to help us with its splendid features and outstanding ways to help our customers to get the business deal without any issue.

Most businesses are skipping away from the app support bandwagon to try and serve their customers better. But honestly speaking, that is simply not enough when the market is full of competition. 

Every software comes with its pros and cons, even the best ones. Spiro creates contacts and helps companies close more deals faster, but is it ideal for your business? 

Keep reading this blog because you will get Spiro's alternatives, pros, and cons here.

Defining Spiro

Spiro is a proactive relationship management platform and an AI-powered CRM for sales teams that automatically create contacts and helps companies to close more deals faster. 

Spiro organizes and prioritizes opportunities and provides managers with intelligent sales reports that help turn their sales team into a sales machine. It also proactively recommends to your team the following steps to move the team's deals forward. 

Spiro is natively built on artificial intelligence and provides a single solution encompassing CRM capabilities, analytics, and sales enablement. This supports forums, a knowledge base, phone support, and a help desk.

Characteristics of Spiro. 

• Email Templates
• Field Sales Management
• Interaction Tracking
• Lead Management
• Marketing Automation
• Mobile Access
• Campaign Management
• Channel Management
• Commenting/Notes
• Commission Management

Why use Spiro?

Benefits of Spiro:

• Spiro is pioneering a new method to proactive relationship management. Proactive relationship management is built on AI technology. It works in the background and is embedded into a sales versus natural workflow, collecting information from emails, calls, texts, and more.
• Then proactively provides intelligent subsequent step recommendations and reminders to enhance effectiveness and reduce workload; this makes salespeople more effective.
• From Spiro's mobile app, you can get important insights and potential details, helping ensure each meeting effectively progresses your sales cycle. 
• After the conversation, users can answer a few prompts on their phones to provide leaders with complete visibility to deal with progression. With spiro, your sales team can close 20% more deals.

Cost of Spiro

• No free trial.
• No free version.
• Price starts from
  • 12000
  • Per year
  • Per Feature

Features

1. CRM Capabilities
2. Sales Enablement
3. Analytics
4. Security
5. Lead, contact, company, and pipeline management
6. Unlimited contacts and storage
7. Unlimited customizable email templates and campaigns
8. Pre-built and customizable reports and dashboards

Integrations of Spiro.

1. Google Drive. 
2. Google Forms. 
3. Mailchimp
4. Asana
5. Jira 
6. OneDrive
7. Microsoft Teams
8. HubSpot Marketing Hub
9. Calendly
10. monday.com
11. Zapier
12. Google Calendar

Spiro pros.

Ease of Use

Spiro is easy to use, set up, and customized to meet the guidelines or processes of business and requirements of sales. More than 83% of customers found it the same. 

Artificial Intelligence

The combination of AI and BI helps the sales team to work effectively, efficiently, and in a fluid manner. 

Customer Service

The offers and support or the turnaround time for the product understanding provided by the service team are really helpful. Spiro engages with its clients to ensure that the software is delivering on all of its promises.

Spiro cons.

Data Capturing

66% of customers mentioned that the automated data entry lacks precision and that for immediate business use it is not streamlined enough. 

Analytics and Reporting

The reporting section is really rich in detail and customers don't have time to sit with all the different reports. Also lacks filtering correctly and it processes slowly even with automation. 

Pricing

The pricing of Spiro is not user-friendly as it does not provide a free trial and free version. 

5 Best alternatives to Spiro

BotPenguin

BotPenguin is an AI-powered chatbot software that creates incredible chatbots to engage your customers and generate potential leads. BotPenguin collects and analyses data, simplifies things, and provides workflow automation, multilingual facilities, and talks like humans to convert visitors into customers to engage more. Apart from these, it helps build brand trust, offers cost-cutting opportunities, instant and consistent answers, and is personalized. 

Features: 

1. Chatbot
2. Code-free Development
3. Live Chat
4. Multi-Channel Communication
5. Multi-Language
6. Pre-Configured Bot
7. Speech Recognition
8. Collect and analyze data
9. Natural Language Processing
10. Zero Development Time

2. Pipedrive

Pipedrive is a sales and CRM platform with features for creating customizable, visual pipelines so that teams can see the entire pipeline at a glance. 

Pipedrive software was made by salespeople that help sales teams manage their sales pipelines more effectively with all the features they need to nurture leads, spotting opportunities, and close deals. Through the Smart Docs feature, Pipedrive makes it easier for agents to manage proposals and quotes.

Features: 

1. Great sales pipeline view. 
2. Lead generation tools
3. Workflow automation. Built-in caller. 
4. Product feature. 
5. Smart Docs
6. Smart Contact Data
7. Merge Duplicates
8. Powerful API
9. Mobile apps
10. Full customization
11. Roles and Organizational Hierarchy. 

Zoho CRM.

Zoho CRM is a Web-based CRM designed to attract, satisfy, and retain customers to enhance your business. It matches sales-ready leads to the right salespeople, converts prospects into opportunities, accounts, and contacts with a single click, and Imports leads from trade shows, seminars, direct mail, etc.

Pipedrive saves customer meetings and calls in an intuitive calendar, invites employees, leads, and contacts to conferences and events, and manages recurring events by day, week, month, and year.

Features: 

1. Receiving Sales Alerts
2. Searching Nearby Customers
3. Creating Tasks
4. Autoresponders
5. Campaign Creation & Email Management
6. Full Customization of Forecasts and Dashboards
7. Revenue Forecasting based on available Data
8. Customizable Designing Templates
9. Updating User Info in Merged Documents
10. Intuitive Mailbox Scanning
11. Selection of most relevant EmailsFields
12. Business Card Views
13. Tracking Leads until Closure
14. Lead Qualification

Salesforce Sales Cloud.

Salesforce Sales Cloud is a popular CRM software solution that improves sales revenue by 37%, customer satisfaction by 45%, and marketing ROI by around 43%. Salesforce leverages customer information to increase sales. 

This platform allows real-time conversions and provides a viewpoint of the sales pipeline. Salesforce gives you insight into the various aspects of your sales process to gauge and determine sales opportunities.

Features: 

1. Contact Management
2. Customer Engagement Tools
3. Intuitive, Mobile-Ready Dashboard
4. Marketing Leads Monitoring
5. Social Media Integration
6. Email Integration
7. Sales Lead Monitoring
8. Communities for Sales
9. Sales Forecasting
10. Opportunities and quotes
11. Real-time visibility

HubSpot Sales Hub

HubSpot is very robust and intuitive. It has a simple interface that is easy to set up and simple to use because of its all-in-one tool package. 

HubSpot Sales Hub can be used as a more complex CRM software like Microsoft Dynamics. It has excellent integration with other tools, and also you get a holistic view of customers. It helps you to nurture more effectively. 

Features: 

1. Email Integration
2. Enrichment
3. HubSpot Marketing Synchronization
4. Phone Integration
5. Sidekick Integration
6. Social Media
7. Client Management
8. Client Tracking
9. Collaboration Tools
10. Contact Management

Conclusion 

Over 50% of customers from all age groups use the phone to reach out to a service team, making it the most-used customer service channel.

Spiro offers a good pricing plan to help small and medium businesses; thus, it is cost-effective, though it does not provide a free trial. 

Spiro is very easy to use and set up, with great customer support. Also, its Artificial intelligence helps the sales team to work efficiently and in a fluid manner.

The ultimate decision to use Spiro lies in you and your business needs. Spiro is a good choice if you don't want to screw up your mind while using the interface. If not, then go for the alternatives mentioned above.