If you're a tech-savvy business executive, you're probably looking for the top AI chatbots for your company. It is because AI chatbots enhance the online experience for your customers by offering them quick and individualized support.
A chatbot is an artificial intelligence (AI) or computer program that uses natural language processing (NLP) to interact with customers through text or audio. Additionally, by providing product recommendations that are tailored to each user's particular requirements and interests, they also help in boosting your sales. They advertise your offers, discounts, events, and content for optimum conversions and engagement.
According to an analysis, NLP was one of the top 7 tech skills to learn in 2022. The market for NLP is also anticipated to develop at a CAGR of 21.5% and surpass $34 billion by 2025.
But how can you identify the top AI chatbots without wasting all of your marketing budgets by experimenting with them all?
Just go through this post. 7 top NLP chatbots have been examined and evaluated along with their features, cost, and other factors.
What is NLP?
Human communication is conducted mainly through natural language. On the other hand, the programming language was created so that people could communicate with machines in a language they could comprehend. A computer language like Java is different from a natural language like English.
With natural language processing, machines can gather and interpret data from written or spoken user inputs without requiring humans to "speak" Java or any other programming language.
In essence, an NLP model is developed by a chatbot developer to allow computers to understand and even imitate human communication.
How NLP works in a chatbot
Decoding natural language: The following keys are used by your chatbot's NLP:
- The information given to the computer is examined using natural language understanding through algorithms; they interpret the data.
- Entity recognition and intent recognition are the two central tenets of NLU.
- With intent identification, the meaning of the text may be established by identifying the users' attitudes toward their input and establishing its goal.
- Recognizing entities by detecting names and numerical things in the communication and then organizing them into appropriate categories.
7 Amazing NLP-based Chatbots in 2022
NLP-based chatbots that can interact with clients like real people may be created using the AI-based chatbot creation platform BotPenguin. To expand your company and totally automate the client experience, use the chatbot from BotPenguin right away.
BotPenguin provides answers to questions, creates leads, and even schedules appointments. It functions as a chatbot and was designed to grow your company.
It is an AI-powered chatbot platform that lets you quickly create amazing chatbots to interact with or engage your customers on the website, Facebook Messenger, and other comparable platforms.
- It is deployed with natural language processing.
- No time for development
- Zero early payment
- A conversational user interface
- In-depth Analysis
- It can be easily integrated.
- Free plans for baby penguins
- The quantity of SMS credits you require determines the usage-based pricing.
- Monthly messaging credits of 3,000 under the King plan.
Google Dialog Flow
Artificial intelligence is used by the chatbot-building tool Dialog Flow to keep customers online. To control automated conversations, it employs natural language processing.
It might be used by all AI-powered text and speech chatbots. Dialog Flow incorporates machine learning skills and tools from Google, such as Google Cloud Speech-to-Text.
Thanks to the Google Cloud Platform service Dialog Flow, you may expand to millions of users. For over 400 million Google Assistant devices, Dialog Flow is the most widely used method for producing actions.
Dialog Flow Features
- Support for several languages in Google Assistant, Alexa, Cortana, and Facebook Messenger
- It is a code editor integrated
- Interoperability between platforms
- Provide Analytics
- Creating and Managing Agents
Dialog Flow Price
- Cost-free Plan
Giosg is a chatbot generator that allows users to create the greatest AI chatbots without prior coding or design skills. Your AI chatbot may be operational quickly by using the code-free bot builder.
These bots can energize your demand engine by producing top-notch leads for your company. They may also optimize and automate your customer service and sales processes.
- It is a No-code bot creator
- Templates that are ready to use, including designs for FAQ and Demo bots, etc.
- CRM and marketing automation systems have deep connectivity
- Enable live chat auto-routing
- Full-featured trial for 30 days
- One of the plans Giosg provides lets you create three interactive products using banners, pop-up windows, forms, and bots.
- Interaction Builder: $81 per month
It is one of the best AI chatbots for small and large organizations. You may use it to build an engaging chatbot to welcome visitors, generate qualified leads, and collect user insights.
It effortlessly connects with more than 100 apps to gather user data without interfering with the user experience, giving you access to an integrated AI solution.
The bot-user communication may be controlled in any way you like by creating flows. Or, to quickly get your chatbot up and running, you may modify already-existing flows in their library.
Flow XO Features
- It enables support for SMS, Facebook, WhatsApp, Slack, Telegram, and Sandbox
- Electronic welcome mat available
- Provide screened leads
- Over a hundred connections to cloud-based applications like Zapier, Knack, Google Sheets, etc.
Flow XO Price
- Five hundred interactions, two weeks' worth of data, and five bots are all provided for free.
- Regular-$19 a month (for up to 5000 interactions, five members, and 15 bots).
The creation of text-based and conversation-based applications and devices is made simple for developers by wit.ai. Our objective is to offer developers a versatile and open natural language platform. Wit.ai enables the community to gather knowledge about human language from every interaction before imparting that knowledge to other programmers.
- It supports over 50 different languages.
- It works with both speech and text.
- It provides GDPR observance
- When the app opens, the public may view your intents, entities, and validated expressions but not your logs.
- A non-technical person can also configure it.
- Wearable devices, home automation, and mobile smartwatches are all supported.
- Wit.ai may be used for nothing, as it is an open-source framework.
The next platform in our ranking of the top AI chatbots for 2023 is ManyChat. More than 1 million companies use ManyChat to interact with customers via Facebook Messenger, Instagram, and Shopify.
The bots on ManyChat may assist you in achieving your objectives by having tailored discussions, whether you aim to promote product sales or extend customer care.
With their drag-and-drop chatbot designer, you can create direct messaging bots in under two minutes without any prior coding experience.
- It is compatible with Facebook Messenger and Instagram.
- With downloadable templates
- Bots created from scratch
- Retargeting with SMS and email
- It relates to Facebook ads.
- It incorporates third-party platforms like Shopify, HubSpot, Zapier, and Klaviyo.
- Up to 1000 contacts are included for free.
- Pro account comes for $10 for unlimited contacts each month
- The price of business account is set upon request
Drift offers conversational marketing and sales software powered by artificial intelligence and automation.
To uncover the patterns that engage and convert visitors into qualified pipelines, Drift's conversational AI is trained on more than 6 billion chats.
It indicates that the chatbot's machine learning is already well prepared and well taught.
- A Platform for Revenue Acceleration
- It provides visitor awareness
- It is a personalized, natural dialogue.
- Available for playbooks templates
- Premium - Contains Drift Intel and personalized chatbots
- Sophisticated- It is combined with advanced lead routing.
- Enterprise- Consists of Advanced plus Dedicated Workspaces.
Businesses with fewer than 50 employees also provide a free edition and a reduced version.
Why do chatbots utilize NLP?
NLP is an applied AI software that aids your chatbot in analyzing and comprehending the natural human language used to engage with your customers. Instead of only using the data to communicate and answer questions, chatbots may discern the conversation's goal.
Your time and money will be well spent with these top AI chatbots. They may hasten your company's growth by increasing revenue, client satisfaction, and retention.
Additionally, they help you deliver exceptional customer service, a critical component of contemporary firms.
On the other hand, NLP chatbots can be helpful if the alternative involves providing the user with an overwhelming number of options at once. Simply asking your clients to speak or type their wishes might save confusion and annoyance on their part.
Therefore, sign up for the top AI chatbots mentioned above. If companies provide trial periods, evaluate how they perform throughout that time and give your feedback in the comments.