Is the Tilopay chatbot integration free?

Tilopay is available through applicable BotPenguin integration plans. BotPenguin also provides a Free Forever chatbot plan, while payment gateway and advanced integration access depend on the selected plan. View BotPenguin Pricing →

Do I need coding skills to connect Tilopay to BotPenguin?

No custom chatbot code is required for the standard payment flow. Connect Tilopay through BotPenguin's integrations, add the Payment Component to the chatbot flow, choose Tilopay, configure the amount and currency, and define the successful and unsuccessful payment paths.

Can BotPenguin collect Tilopay payments from a chatbot?

Yes. BotPenguin's Payment Component currently supports Tilo Pay. Businesses can configure the payment method, currency, amount, and separate success and failure flows.

What payment methods does Tilopay support?

Tilopay supports multiple payment methods depending on the merchant's country. Its current Costa Rica offering includes Visa, Mastercard, American Express, SINPE Móvil, installment options, Google Pay, and Apple Pay, while availability and pricing vary by market.

Does Tilopay support recurring payments?

Yes. Tilopay lists recurring subscription billing among its current platform capabilities, alongside Payment Links, QR payments, tokenization, installments, and other payment tools. Learn More About Tilopay →

Can I use a variable payment amount in BotPenguin?

Yes. BotPenguin's Payment Component allows a fixed amount or a custom chatbot attribute when the payment amount varies based on the customer's order, service, or other conversation data.

How Is BotPenguin Different From Using Tilopay Alone?

Tilopay provides the payment infrastructure, payment links, QR codes, platform integrations, and transaction processing. BotPenguin adds the customer conversation before the payment step. It can answer questions, collect details, qualify intent, and guide the customer into the Tilopay payment workflow at the relevant point in the conversation.

Payment Gateway Integration

Tilopay Chatbot Integration That Turns Conversations Into Payment Opportunities

Connect Tilopay with BotPenguin to send payment requests during customer conversations on supported chatbot channels and move buyers from inquiry to checkout faster.

About This Integration

Tilopay

Helpdesk & Support

Tilopay is a payment platform serving businesses across Central America and the Caribbean. It supports card payments, payment links, QR payments, recurring billing, tokenization, installments, digital wallets, local bank settlements, and integrations with more than 90 commerce platforms.

BotPenguin adds the conversational layer before payment. Prospects can ask questions, discuss pricing, choose a product or service, and move toward purchase through a chatbot conversation. BotPenguin can then use its payment component with Tilopay as the selected payment provider to complete the transaction.

Three Ways BotPenguin Connects Conversations With Tilopay

AI Chatbot to Tilopay

Use a BotPenguin chatbot to answer customer questions, collect order or booking details, and present a Tilopay payment step when the customer is ready to purchase. BotPenguin's payment component lets businesses select Tilopay, set the amount and currency, and route customers based on successful or unsuccessful payments.

See WhatsApp Chatbots

AI Agent With Tilopay

BotPenguin AI Agents can handle more flexible customer conversations before the payment step. They can answer product questions, collect customer information, understand buying intent, and use connected applications within broader automated workflows.

Explore AI Agents

Payment Automation With Tilopay

Add payment collection directly into a chatbot flow instead of handling payment as a separate manual process. Businesses can define the amount, choose the currency, and route the chatbot into different flows depending on whether the payment succeeds or fails.

View BotPenguin Integrations

What BotPenguin Adds to Tilopay

Tilopay processes the payment. BotPenguin handles the conversation before it.

What Tilopay Is Built For

Tilopay helps businesses accept digital payments across Central America and the Caribbean. Its payment ecosystem includes cards, bank transfer methods, payment links, QR codes, subscriptions, installments, tokenization, and integrations with major commerce platforms.

The Gap

Tilopay manages the transaction infrastructure, but the customer may still need help before reaching the payment step. They may ask about pricing, availability, booking conditions, delivery, product options, or other purchase questions before they are ready to pay. That is where a conversational layer becomes useful.

What BotPenguin Adds

BotPenguin handles the conversation before payment. A chatbot can answer customer questions, collect the required information, determine the payment amount, and present Tilopay through BotPenguin's payment component. The chatbot can then continue into the appropriate success or failure flow after the payment attempt.

80+

Native integrations available on BotPenguin

65K+

Businesses affiliated with Tilopay

1.4M+

Successful transactions processed by Tilopay annually

Lines of chatbot code needed for the standard BotPenguin payment flow

Everything the Tilopay Chatbot Integration Handles for You

Conversational Payment Requests: Add a Tilopay payment step inside a BotPenguin chatbot flow when the customer reaches the purchase stage.
Dynamic Payment Amounts: Set a fixed payment amount or use a custom chatbot attribute when the amount varies by customer, product, or booking.
Currency Selection: Choose the required currency from the BotPenguin payment component when configuring the transaction. Tilopay itself supports settlement and payment options across multiple regional markets and currencies.
Success and Failure Flows: Configure separate chatbot flows depending on whether the payment succeeds or fails. This lets the conversation continue with confirmation, assistance, retry guidance, or another appropriate next step.
No-Code Payment Flow: Configure the payment component and connect Tilopay through BotPenguin's third-party integrations without building the chatbot payment workflow from scratch.
Connected Customer Journey: Keep product discovery, qualification, booking, and payment within one conversational workflow instead of treating checkout as an isolated process.

eCommerce Checkout: Answer product questions conversationally and present the payment step once the shopper decides to purchase.
Booking Deposits: Collect a required deposit after a customer selects an appointment, reservation, service, or booking option.
Course and Enrollment Payments: Guide education leads through course questions before presenting the required payment step.
Invoice and Service Payments: Use chatbot conversations to guide customers toward payment for services, outstanding balances, or confirmed purchases.
Conversational Sales: Move prospects from questions about pricing and product options into a payment flow without requiring your team to manually coordinate every checkout.

WhatsApp: Guide customers through product, booking, or service conversations before presenting the configured Tilopay payment step. See WhatsApp Chatbots →
Website Chatbot: Move website visitors from questions to payment through a structured chatbot flow. See Website Chatbots →
Instagram DMs: Use BotPenguin to answer Instagram enquiries and guide interested prospects toward the appropriate payment workflow. See Instagram Chatbots →
Facebook Messenger: Use automated Messenger conversations to answer buying questions and progress customers toward checkout. See Facebook Chatbots →
Telegram: Run conversational customer workflows through Telegram and connect purchase-ready users with the required next step. See Telegram Chatbots →
SMS: Use SMS chatbot flows for payment reminders or customer follow-up where supported by the configured workflow.
Microsoft Teams: Use BotPenguin Teams workflows for internal payment, sales, or service handoffs where relevant. See Microsoft Teams Chatbots →

Connect Tilopay to BotPenguin in Under 10 Minutes

Connect Tilopay, configure the payment component, and test the customer payment flow before going live.

1
Connect Tilopay
Log in to BotPenguin and select the chatbot you want to configure. Open the third-party integrations area, locate Tilopay, and complete the required connection details. BotPenguin lists Tilopay as a supported payment provider in its payment component.
Step 1
2
Configure the Payment
Add the Payment Component at the required point in your chatbot flow. Select Tilo Pay as the payment method. Choose the currency and enter the payment amount. If the value varies, use a custom chatbot attribute for the amount.
Step 2
3
Set Outcomes and Test
Choose which chatbot flow should run after a successful payment and which should run after an unsuccessful payment. Send a test transaction through the flow and verify the result before enabling it for live customers.
Step 3

What Businesses Achieve With BotPenguin

Response Time

70%+

reduction in response time reported by Hans Hyundai after implementing BotPenguin

Lead Growth

monthly lead growth seen by Bhandary Builders after introducing BotPenguin's website chatbot

Automated Orders

2,000+

WhatsApp orders per month reported by BVK Biryani after using BotPenguin for automated ordering and in-chat Telr payment workflows

Tilopay Chatbot Integration Examples by Industry

Ways businesses can combine BotPenguin conversational automation with Tilopay payment processing.

Ecommerce

Answer product questions, collect order details, and guide purchase-ready customers into a Tilopay payment flow.

SaaS

Handle pricing and plan questions conversationally before presenting upgrade or subscription payment options.

Real Estate

Collect buyer information and, where appropriate, guide qualified prospects toward reservations or booking payments.

Healthcare

Handle service inquiries and collect consultation or appointment payments through configured payment workflows.

Education

Answer course questions and guide confirmed applicants toward enrollment or fee payment.

Travel

Collect trip requirements before moving customers into deposit or booking payment workflows.

Insurance

Guide customers from policy inquiries toward the appropriate premium or service payment step.

Agencies

Collect deposits, retainers, or service payments after the chatbot qualifies the client.

Connect Your AI Agents, Chatbots & Voice Agents to 80+ Tools With Zero Switching Costs

Connect BotPenguin's conversational AI to your CRM, payment gateway, calendar and eCommerce platform in minutes. No-code, no disruption. Your existing tech stack stays exactly as it is.

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Turn More Customer Conversations Into Payments With Tilopay

Connect Tilopay with BotPenguin and move customers from questions to payment through one conversational workflow.

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