Link Your Paddle Account
Add your Paddle credentials in the Agency Panel and connect the billing account you want to use for your client subscriptions.
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Paddle Billing Integration for White-Label Partners
Set up Paddle in the Agency Panel to manage recurring billing for the chatbot and AI agent plans you sell to clients.
About This Integration
Paddle
Helpdesk & Support
BotPenguin’s white-label partners can use Paddle as the billing service for the plans and add-ons they offer clients. Partners connect their own Paddle account through the Agency Panel and manage client subscription billing from their branded platform.
The BotPenguin Paddle billing integration connects using your Vendor ID and API Key. Once configured, clients can pay for plans, add-ons, and renewals through your connected Paddle account, with the payments going directly to that account.
How BotPenguin Connects to Paddle
Let Clients Choose Their Plan
Give clients access to available plans, add-ons, and renewals from their branded dashboard, with Paddle handling the billing flow.
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Receive Payments in Paddle
Payments made for client subscriptions are routed through the Paddle account linked to your Agency Panel.
Explore White-Label Automations What BotPenguin Adds to Paddle
Paddle handles the billing side, while BotPenguin provides the branded environment where partners present plans and manage client access.
What Paddle Handles
Paddle manages the billing process for the plans, add-ons, and renewals sold through your connected account. Client subscription payments are handled through the Paddle account linked to your Agency Panel.
Where BotPenguin Fits
Paddle does not provide the white-label platform your clients use to view services, select plans, or manage their BotPenguin access.
The Combined Experience
BotPenguin provides the branded client layer around Paddle billing. Clients access plans and add-ons through their own dashboard, while you control the Paddle connection and billing setup from the Agency Panel.
100+
Integrations Available on BotPenguin
3
Steps to Connect Paddle: Credentials → Agency Panel → Test
0
Lines of Code Required for Setup
0%
BotPenguin Commission on Client Payments
What the Paddle Billing Integration Handles
- Use Your Own Paddle Account: Connect the Paddle account you want to use for billing clients through your white-label setup.
- Credential-Based Connection: Link Paddle to the Agency Panel using your Vendor ID and API Key.
- Recurring Client Billing: Handle payments for plans, add-ons, and subscription renewals through the connected Paddle account.
- Branded Plan Access: Let clients view and select available plans from their own branded dashboard.
- Direct Account Payments: Client payments are processed through the Paddle account connected by the partner.
- No-Code Configuration: Set up and manage the integration from the Agency Panel without developing a custom billing connection.
- Branded Client Dashboard: Clients access the plans and billing options you make available through your white-label platform.
- Plan and Add-on Choice: Clients can review available plans, select add-ons, and manage their subscription options.
- Paddle-Powered Billing: Payments are handled through the Paddle account connected to your Agency Panel.
- Recurring Renewals: Ongoing subscription charges continue through the same connected Paddle account.
- Partner-Owned Billing Setup: Client payments are processed through your Paddle account rather than a BotPenguin-owned billing account.
- Unified Client Experience: Clients manage plans and billing access from your branded environment while Paddle handles the billing transaction.
- Client Plans: Collect subscription payments for BotPenguin plans offered through your branded platform.
- Add-ons: Bill clients for additional services or products linked to their account.
- Renewals: Handle recurring subscription charges through your connected Paddle account.
- Your Billing Account: Client payments are processed through the Paddle account linked to the Agency Panel.
- No BotPenguin Commission: BotPenguin takes no commission on these client payments.
- Not Customer Checkout: This integration is for billing your BotPenguin clients, not for collecting payments from their customers inside conversations.
How to Set Up the Paddle Billing Integration
No coding required. Connect your Paddle account through the Agency Panel using your account credentials and test the setup before billing clients.
- 1
Get Your Paddle Credentials
Step 1 - 2
Add Them to the Agency Panel
Step 2 - 3
Test the Connection
Step 3
Who Uses the Paddle Billing Integration
Agency
Use Paddle to charge clients for BotPenguin plans, add-ons, and renewals through the billing account connected to the Agency Panel.
Reseller
Sell branded BotPenguin services on a subscription model and route client payments through their own Paddle account.
SaaS Reseller
Bundle BotPenguin services into recurring offers and use Paddle to manage subscription billing and renewals for clients.
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Connect BotPenguin's conversational AI to your CRM, payment gateway, calendar and eCommerce platform in minutes. No-code, no disruption. Your existing tech stack stays exactly as it is.
Turn Paddle Into the Billing Layer Behind Your White-Label Plans.
Frequently Asked Questions About Paddle Billing Integration
Who is the Paddle integration available to?
The Paddle integration is available to BotPenguin white-label partners using the Agency Panel. Partners can connect their own Paddle account to manage billing for client plans, add-ons, and subscription renewals.
Which Paddle credentials are required for setup?
You need your Paddle Vendor ID and API Key. Enter both credentials in the Agency Panel to connect your Paddle account to the BotPenguin billing setup.
Which account receives client payments?
Client payments are processed through the Paddle account connected by the partner. The money goes to that Paddle account, and BotPenguin does not take a commission from these payments.
Can Paddle be used for customer payments inside conversations?
No. This integration is only for billing your own BotPenguin clients for plans, add-ons, and renewals. It is not intended for collecting payments from your clients’ customers inside conversations.
Is coding required to set up Paddle?
No. The integration is configured through the Agency Panel. Add your Vendor ID and API Key, then test the connection without building a custom integration.
Which charges can partners collect through Paddle?
Partners can use their connected Paddle account to bill clients for BotPenguin plans, add-ons, and recurring subscription renewals offered through their branded platform.
Where is the Paddle billing connection managed?
The Paddle connection is managed from the partner-side Agency Panel. This is where you enter the required credentials, maintain the connection, and use it for client billing.