Connect Your Ecom Account
Enter your Ecom API Token, Secret Key, and Merchant ID in the Agency Panel to connect your billing account.
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Ecom (ecom.io) Payment Gateway Integration for White-Label Partners
Keep partner billing connected to your own Ecom account while clients pay for plans and add-ons through your branded setup.
About This Integration
Ecom
Ecom connects with the BotPenguin Agency Panel so partners can process client payments through their own payment gateway account. It supports billing for plans and add-ons offered through a branded platform.
The Ecom payment gateway integration uses an API Token, Secret Key, and Merchant ID for authentication. Once connected, payments are processed through the partner’s Ecom account. BotPenguin white-label partners keep control of their gateway connection and billing setup.
How the Ecom Payment Gateway Integration Works
Clients Pay for Plans and Add-ons
Clients choose available plans or add-ons from your branded platform and complete payment through your configured Ecom gateway.
Payments Go to Your Account
Payments for plans and add-ons are processed through the Ecom account connected to your Agency Panel.
BotPenguin Partner Billing vs Ecom Payment Gateway
Ecom handles payment processing, while BotPenguin provides the branded setup partners use to manage client billing.
Ecom
- Processes client payments through the partner’s connected Ecom account
- Handles payments for plans and add-ons
- Uses the partner’s own Ecom merchant credentials
BotPenguin
- Connects Ecom to the partner’s billing setup
- Provides the branded environment where clients access available billing options
- Lets partners configure and manage the connection from the Agency Panel
100+
Integrations Available on BotPenguin
3
Credentials Required to Connect
0%
BotPenguin Commission on Client Payments
Simplify White-Label Billing with Ecom Payment Gateway Integration
- Form-Based Connection: Set up Ecom from the Agency Panel without custom development or a separate integration flow.
- Three-Part Authentication: Connect your account using the required API Token, Secret Key, and Merchant ID.
- Plan and Add-on Payments: Use Ecom to process payments for plans and add-ons offered through your white-label platform.
- Merchant-Level Verification: Authenticate payment requests using the credentials associated with your Ecom merchant account.
- Partner-Controlled Gateway: Keep the payment gateway connection under your own Ecom account instead of a BotPenguin-owned account.
- White-Label Billing Access: Let clients select available plans and add-ons from their branded dashboard before completing payment.
- Branded Account Access: Clients sign up on your branded platform and view available plans and add-ons from their own dashboard.
- Self-Service Selection: Clients choose the plan or add-on they want without leaving your branded platform.
- Ecom Checkout Flow: Payment is completed through the Ecom account connected to your Agency Panel.
- Partner-Owned Payment Account: The money is processed through and sent to your connected Ecom account.
- No BotPenguin Commission: BotPenguin does not take a commission on these client payments.
- Clear Billing Separation: Ecom is used for billing your clients, not for collecting payments from their customers inside chatbot conversations.
- Plans Sold Through Your Platform: Use Ecom for payments tied to the plans you make available to your clients.
- Paid Add-ons: Charge clients separately for optional add-ons included in your white-label offering.
- Payments Under Your Merchant Account: Transactions are authenticated and processed using the Ecom credentials connected to your business.
- Revenue Stays with the Partner: Client payments are directed to the Ecom account linked by the white-label partner.
- Built for Client Billing: This setup is meant for charging your BotPenguin clients, not for customer purchases on their behalf.
- Separate from Conversation Payments: Ecom does not enable payment collection from end customers inside chatbot conversations.
How to Set Up the Ecom Payment Gateway Integration
Configure Ecom from your Agency Panel using the required merchant credentials, then save and test the connection for partner billing.
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Open Payment Gateway Settings
Step 1 - 2
Enter Your Ecom Credentials
Step 2 - 3
Save and Test the Connection
Step 3
Who Uses the Ecom Payment Gateway Integration
See how agencies and resellers use Ecom to manage white-label client payments through their own connected merchant account.
Agency
Use Ecom to collect payments for client plans and add-ons through the gateway account connected in the Agency Panel.
Reseller
Offer branded BotPenguin plans and add-ons, then process client payments through their connected Ecom merchant account.
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Keep White-Label Billing in Your Hands with Ecom
Frequently Asked Questions About Ecom Integration
What is the Ecom payment gateway integration?
The Ecom payment gateway integration lets BotPenguin white-label partners connect their Ecom account in the Agency Panel and process client payments for plans and add-ons through their own payment gateway account. It keeps partner billing tied to the partner’s Ecom setup.
Who can use the Ecom integration?
The Ecom integration is available to BotPenguin white-label partners using the Agency Panel. It is designed for partners who want to process client payments for plans and add-ons through their own connected Ecom merchant account.
What do I need to connect Ecom?
You need an API Token, Secret Key, and Merchant ID from your Ecom account. Enter these three credentials in the Agency Panel to authenticate payment requests, save the configuration, and complete the gateway connection.
Where do my clients’ payments go?
Client payments are processed through the Ecom account connected by the white-label partner. The money goes to the partner’s Ecom account, and BotPenguin does not take a commission on these client payments.
Can my clients’ customers pay with Ecom inside a chatbot?
No. This integration is for billing your BotPenguin clients for plans and add-ons. It does not let those clients collect payments from their own customers inside chatbot, website, WhatsApp, or other messaging conversations.
Do I need to code to connect Ecom?
No. Ecom is connected through a form in the BotPenguin Agency Panel. Add your API Token, Secret Key, and Merchant ID, then save and test the connection without writing custom code or building a separate billing integration.
Is Ecom the same as BotPenguin’s e-commerce integrations?
No. Ecom (ecom.io) is a payment gateway used for partner billing. BotPenguin’s other integrations, such as Shopify, connect external platforms and serve different commerce, automation, or business integration use cases.