Is the Worldpay Integration Free?

BotPenguin does not charge Worldpay's processing fees. Your Worldpay transaction costs, merchant fees, and payment terms depend on your individual Worldpay agreement.

What Can I Use Worldpay for in BotPenguin?

The current BotPenguin documentation supports Worldpay in the Agency Panel for plan purchases, add-on purchases, and subscription renewals. It should not currently be described as a general chatbot payment gateway.

What Credentials Do I Need to Connect Worldpay?

You need your Worldpay Entity ID, Public Key, and Secret Key. You can find these in the Developer Tools section of your Worldpay merchant dashboard.

Does Worldpay Support Recurring Payments?

Yes. Worldpay supports recurring payments for subscriptions, installments, and other merchant-initiated payment arrangements after the required customer agreement is established.

Can Customers Pay Through Worldpay Inside a BotPenguin Chatbot?

No. Worldpay is used within the BotPenguin Agency Panel for plan purchases, add-ons, and subscription renewals. It is not used for in-chat checkout inside WhatsApp or website chatbot conversations.

Does Worldpay Support Payment Links?

Yes. Worldpay's Pay By Link product lets merchants create a secure payment link, send it to a customer, and track the payment request.

How Is BotPenguin Different From Worldpay?

Worldpay provides payment infrastructure and transaction processing. BotPenguin manages the surrounding agency billing experience, including the customer account, plan, add-on, and subscription workflow. The integration lets each platform handle the part it is designed for.

Payment Gateway Integration

Worldpay Payment Gateway Integration for BotPenguin Billing

Connect Worldpay with BotPenguin to process secure payments for agency plan purchases, add-ons, and subscription renewals using your existing Worldpay merchant account.

About This Integration

Worldpay

Helpdesk & Support

Worldpay is a global payments company that supports online and in-person transactions across multiple countries and currencies. It offers card payments, recurring billing, stored credentials, installments, payment links, fraud controls, and other payment capabilities.

BotPenguin supports Worldpay as a payment gateway within its Agency Panel. Agencies can connect their Worldpay merchant account to accept payments for plans, add-ons, and subscription renewals using the Entity ID, Public Key, and Secret Key generated in the Worldpay dashboard.

Three Ways Worldpay Supports BotPenguin Agency Billing

Plan Payments Through Worldpay

Let customers choose Worldpay when purchasing an eligible agency plan. Worldpay handles the payment processing while your BotPenguin agency environment manages the customer, plan, and account workflow.

See BotPenguin Partner Program →

Add-On Purchases

Use Worldpay as a payment option when customers purchase supported add-ons through your agency setup. This gives customers another payment method while keeping your billing workflow inside the BotPenguin agency environment.

Subscription Renewals

Worldpay can support recurring payment workflows for subscription purchases and renewals. Worldpay itself supports recurring payments through customer agreements and subsequent merchant-initiated transactions.

What BotPenguin Adds to Worldpay

Worldpay processes payments. BotPenguin connects them to your agency billing workflow.

What Worldpay Is Built For

Worldpay is built to process payments at scale. Its payment infrastructure supports cards, stored credentials, recurring payments, installments, payment links, tokenization, fraud controls, and payment operations worldwide.

The Gap

A payment gateway processes the transaction, but it does not manage your BotPenguin agency plans, add-ons, account access, or customer subscription lifecycle. Those business rules live inside your agency environment.

What BotPenguin Adds

BotPenguin connects Worldpay with the agency billing journey. Customers can select Worldpay during supported purchases, while BotPenguin continues managing the plan, add-on, or renewal workflow around the transaction. This lets agencies use an established payment provider without rebuilding the surrounding billing experience.

50B+

Transactions processed by Worldpay annually

146

Countries covered by Worldpay's payment network

135

Currencies supported across Worldpay's global footprint

BotPenguin agency payment use cases: plans, add-ons, renewals

What the Worldpay Integration Handles for Your Agency Billing

Secure Online Payments: Use Worldpay to process eligible payments securely through your BotPenguin agency billing workflow.
Plan Purchases: Let customers choose Worldpay when purchasing supported agency plans.
Add-On Payments: Process supported add-on purchases through the connected Worldpay merchant account.
Subscription Renewals: Use Worldpay as a payment option for recurring subscription renewals within the agency environment.
Multiple Payment Methods: Worldpay supports multiple card types and payment methods depending on the merchant's region and account configuration.
Merchant-Controlled Credentials: Connect BotPenguin using your Worldpay Entity ID, Public Key, and Secret Key generated from the Worldpay dashboard.

Agency Plan Checkout: Allow new customers to pay for eligible plans using Worldpay during checkout.
Subscription Renewal: Keep recurring agency subscriptions active using Worldpay-backed renewal payments.
Add-On Purchases: Let customers purchase additional supported services or capacity through your agency billing environment.
International Payment Acceptance: Use Worldpay's global payment infrastructure when serving customers across supported markets and currencies.
Alternative Checkout Option: Offer Worldpay alongside other supported agency payment gateways to give customers more payment flexibility.

Plan Purchases: Customers can use Worldpay for supported agency plan purchases.
Add-On Purchases: Worldpay can process eligible add-on transactions.
Subscription Renewals: Use Worldpay for recurring agency subscription payments and renewals.
Chatbot Payment Component: BotPenguin's current chatbot Payment Component lists AllPay, Razorpay, Peach Payments, Telr Pay, and Tilo Pay. Worldpay is not currently listed there. This means the Worldpay page should not claim payment collection directly inside WhatsApp, Instagram, website chat, Telegram, Facebook Messenger, or SMS.

Connect Worldpay to BotPenguin in Three Steps

Generate your Worldpay credentials, add them to the Agency Panel, and test the gateway before accepting live payments.

1
Get Your Worldpay Credentials
Log in to your Worldpay Merchant Dashboard. Open Developer Tools and copy your Entity ID. Expand API Credentials and generate the appropriate credentials for your environment. Worldpay supports separate test and live credentials.
Step 1
2
Add Worldpay to BotPenguin
Open the payment gateway settings in your BotPenguin Agency Panel, select Worldpay, and enter your Entity ID, Public Key, and Secret Key. Save the integration after adding the required credentials.
Step 2
3
Test and Go Live
Use test credentials first to validate the checkout flow. Once the integration behaves correctly, replace the test credentials with your live Worldpay credentials and enable Worldpay for production payments.
Step 3

Payment Infrastructure Built for Global Scale

Transaction Scale

50B+

transactions are processed annually through its global payment infrastructure.

Global Reach

146

countries covered, supporting businesses that sell across multiple markets.

Currency Coverage

135

currencies supported by Worldpay's global payment infrastructure across its international footprint.

Worldpay Integration Examples by Business Type

Ways agencies and businesses can use Worldpay within BotPenguin-supported billing workflows.

SaaS

Accept subscription payments and recurring renewals for software plans.

Agencies

Collect customer plan payments and add-on charges through the agency billing workflow.

Ecommerce

Use Worldpay's broader payment infrastructure for online purchases outside the BotPenguin chatbot Payment Component.

Education

Process subscription or service payments where Worldpay is supported in the merchant setup.

Healthcare

Accept eligible online payments using Worldpay's secure payment infrastructure.

Travel

Process customer payments across supported markets and currencies.

Insurance

Use Worldpay for eligible policy, service, or recurring payment workflows.

Real Estate

Process eligible booking, reservation, or service payments through Worldpay-supported billing workflows.

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Add Worldpay to Your BotPenguin Agency Billing

Give customers another secure payment option for plan purchases, add-ons, and subscription renewals.

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