ai bots

October 16, 2019

Chatbots Narratives: Difference between Bot and Chatbot

The genesis of AI bot and AI chatbot technologies dates back since the inception of computer programming. The programmers aimed at creating software agents with human-like abilities. AI bots and AI chatbots that can perform mundane operations and intellectual tasks is the goal behind their evolution. In 1964 the AI chatbot named Eliza was created. The oldest internet bot was created in 1988 with the advent of Internet Relay Chat.

Difference between the AI bots and the AI chatbots.

Bots perform mundane tasks at a faster pace than humans can perform. The AI bots are instrumental for making the internet effective and worthy; bots can also be malicious when they are deployed by cybercriminals.

Chatbot is a software application with which we can communicate using natural language, be it text or chat. These AI chatbot are used as a replacement for human labour for repetitive tasks like scheduling appointments, website navigation, collecting leads etc. 

Difference between the architecture and working of the AI bots and the AI chatbots.

AI Bots

The ai bots are of three types:

An AI bot with external services, e.g. online services

An AI bot with integrated services, i.e.. bot itself owns the software services that it requires to perform its tasks

An AI bot with both external and integrated services

AI Chatbots

AI Chatbot is a software application with which we can converse.

AI Chatbots are of two categories:

Rule based chatbot or Decision chatbot

Rule based chatbot response is based on a set of predefined rules. The questions are predetermined and and the user can choose one from available answers.

Conversational chatbot

Conversational chatbot answers to the queries and requests made by the user. The sentences are analysed with the help of artificial intelligence. It has a higher interaction with the user.

Some similarities between the AI bots and AI chatbots

Bots is the umbrella under which the whole range of AI bots, AI chatbots, voicebots, robots, etc. falls. AI bots and AI chatbots are similar in the sense that they both needs to be programmed and both execute tasks with the values prefetched in their pipelines.

End of part 4

Part 3 chatbot narratives: What is a chatbot and how it works?

Part 2 chatbot narratives: What is a bot?

Part 1 chatbot narratives: Introduction to chatbots

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