Telegram bot enables you to use AI to engage, assist and convert your visitors into customers 24 by 7
Create a bot for telegram using drag and drop chabot builder without any coding knowledge.
A dashboard to see orders received, export them to CSV, analyse key metrics and ratios such as conversion and interaction.
Get your leads transferred directly to the CRM or tickets raised in your ticketing system whether you use Freshworks, Hubspot, Salesforce or ZOHO.
Telegram Bot features
Drag and Drop Chatbot maker
With BotPenguin it is extremely user friendly and easy to create a bot for Telegram. You can do it all in just three steps – design, build and publish.
Import your products directly into Telegram bot to offer them to your customers
Telegram bot can help your customers to track packages by their order id through live chat window
Conversation on Telegram bot can be routed based on different choices or responses made by the visitor
Use customized chatbot templates, images and videos to create a bot for Telegram that can engage your customers
BotPenguin is trained to use multiple languages to communicate with your customers. Choose the best that suits you and your customers
Robust User profile
Get geographic and demographic details along with social media to build a robust customer profile which can export for later use as well
Natural Language Processing
AI powered Telegram bot come with inbuilt learn and grow algorithms that learn with each conversation
Custom Greetings message for users
BotPenguin is AI powered Telegram bot will be trained to use visitor’s name to greet them
Use BotPenguin as a live chat tool by connecting it to your Telegram account. You will be able to connect with your website users from Telegram
Serve your customers 24*7
BotPenguin, a Telegram bot can cater to your customers 24*7
Benefits of Telegram bot
Highlight products and services
Put your best sellers right in front of your customers and sell them more by engaging your customers. Make suggestions related to the user’s queries to help boost conversions.
Convert visitors into sales
Build conversations to collect email addresses, phone numbers and enable users to sign up for more information using Telegram bot.
Track a Package
Give your customer support team a break as AI Telegram bot can help your customers to track their packages and solve order related queries by engaging them in a conversation.
Reduce cart abandonment
Understand customer preferences to reduce cart abandonment by building a conversation through AI Telegram bot.
Collect customer feedback
AI powered Telegram bot can collect customer feedback for you to gauge various business parameters
Target & Convert leads into sales
Use Telegram bot to trigger personalized conversions and engage users to convert them into sales.
Promote Personalized Content
Create a bot for telegram that can learn user preferences to promote right content and increase engagement by answering questions in real-time and redirect users to the right page.
Provide customer support
Telegram bot can answer customer queries and frequently asked questions 24 * 7, engaging users in a personalized way right at the time they need you most.
Automate purchase process
Build a conversation to sell the products/services, they sell more. Give your customers a new experience when they make a purchase.
Let your customers book your calendar right from the Telegram chatbot window while chatting and get it in their calendar as an invitation
Get insights beyond usual customer engagement metrics. See data on conversation metrics such as most popular questions asked, answer selections, and more!.
Understand your Customers
Export user contact information, geographic and demographic data into excel files for future campaigns. Detailed understanding of customer profiles gives better insight for targeting.
Build Chatbot for Telegram in 4 steps
Sign up for FREE on BotPenguin Chatbot platform
Create a free BotPenguin account & build your chatbot for Telegram
Design a chatbot for Telegram
Match the color theme, logo and greeting text to your business needs
Build a Chatbot
Use drag and drop, chatbot builder platform of BotPenguin to create a chatbot for your website
Install chatbot on your website
Copy a one line script or install wordpress/Telegram plugin to get a chatbot on your website