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Chatbot for Website, customer support, booking appointments and ecommerce orders.
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Solution Overview
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Chatbot for Website
BotPenguin, a chatbot maker tool comes with a chat window to answer visitor queries and collect contact details to save as a lead.
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Chatbot Maker
Build your own chatbot for a website using drag and drop chabot builder without any coding knowledge.
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Dashboard
A dashboard to see recorded leads, export them to CSV, analyse key metrics and ratios such as conversion and interaction.
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Facebook Messenger Chatbot for website
Live chat and facebook messenger chatbot on your website ensures you build your subscriber list from your website visitors.
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Conversational Landing page
Give a conversational experience to your customers
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Chatbot Integrations
Get your leads transferred directly to the CRM or tickets raised in your ticketing system whether you use Freshworks, Hubspot, Salesforce or ZOHO
Use cases
Lead Generation
Generate 40% more leads by using chatbot for your website
Book meetings
Book appointments direct into your google calendar by using chatbot for website
Customer support
Keep your Customers engaged and answer all their queries 24 * 7 with website chatbot
Conversational landing pages
Conduct surveys, event registrations, content downloads or give conversational experience to your customers with landing pages chatbot
Hiring
Hire candidates and answer their questions about job and company using website chatbot
Website Chatbot features
Drag and Drop Chatbot builder
With BotPenguin it is extremely user friendly and easy to create a chatbot. You can do it all in just three steps – design, build and publish.
Smart Branching
Conversation on website chatbot can be routed based on different choices or responses made by the visitor
Highly interactive
Use customized chatbot templates, images and videos to create a chatbot for website that can engage your customers
Multiple languages
BotPenguin is trained to use multiple languages to communicate with your customers. Choose the best that suits you and your customers
Robust User profile
Get geographic and demographic details along with social media to build a robust customer profile which can export for later use as well
Natural Language Processing
AI powered Chatbot for website come with inbuilt learn and grow algorithms that learn with each conversation
Facebook Messenger Chatbot for your website
Deploy BotPenguin chatbot on your website to get new subscribers for your business
Custom Greetings message for users
BotPenguin is an AI powered Chatbot trained to use visitor’s name to greet them
WhatsApp Integration
BotPenguin can pass on the conversation to customer support or sales team on their respective WhatsApp number
Human Handover
BotPenguin is smart to handover the conversation to human agents for live chat on your website
Different bot on different pages or hide it completely
Build a user experience by deploying various bots for different use cases on your website
Serve your customers 24*7
BotPenguin, a chatbot for website can cater to your customers 24*7 to generate leads, answer customer queries or book appointments
Benefits of Chatbot for website
Generate more leads
Build conversations to collect email addresses, phone numbers and enable users to sign up for more information using website chatbot.
Target & Convert leads into sales
Use chatbot for website to trigger personalized conversions and engage users to convert them into sales.
Promote Personalized Content
Chatbot for website can learn user preferences to promote right content and increase engagement by answering questions in real-time and redirect users to the right page.
Provide customer support
Chatbot for website can answer customer queries and frequently asked questions 24 * 7, engaging users in a personalized way right at the time they need you most.
Automate purchase process
Build a conversation to sell the products/services, they sell more. Give your customers a new experience when they make a purchase.
Highlight products and services
Put your best sellers right in front of your customers and sell them more by engaging your customers. Make suggestions related to the user’s queries to help boost conversions.
Track a Package
Give your customer support team a break as AI chatbot BotPenguin can help your customers to track their packages and solve order related queries by engaging them in a conversation.
Offer discount coupons
AI Chatbot for website can offer a discount coupon right at the time when the customer is looking for a discount to complete a purchase.
Reduce cart abandonment
Understand customer preferences to reduce cart abandonment by building a conversation through AI Chatbot for website.
Book Appointments
Let your customers book your calendar right from the website Chatbot window while chatting and get it in their calendar as an invitation
Analyze
Get insights beyond usual customer engagement metrics. See data on conversation metrics such as most popular questions asked, answer selections, and more!.
Understand your Customers
Export user contact information, geographic and demographic data into excel files for future campaigns. Detailed understanding of customer profiles gives better insight for targeting.
Build Chatbot for website in 4 steps
Sign up for FREE on BotPenguin Chatbot platform
Create a free BotPenguin Account & build your chatbot for website
Design a chatbot for website
Match the color theme, logo and greeting text to your business needs
Build a Chatbot
Use drag and drop, chatbot builder platform of BotPenguin to create a chatbot for your website
Install chatbot on your website
Copy a one line script or install wordpress/shopify plugin to get a chatbot on your website
