Chatbot for Website

Solution Overview

Chatbot for Website
BotPenguin, a chatbot maker tool comes with a chat window to answer visitor queries and collect contact details to save as a lead.
Chatbot Maker
Build your own chatbot using drag and drop chabot builder without any coding knowledge.
Dashboard
A dashboard to see recorded leads, export them to CSV, analyse key metrics and ratios such as conversion and interaction.
Facebook Messenger Chatbot for website
Live chat and facebook messenger chatbot on your website ensures you build your subscriber list from your website visitors.
Conversational Landing page
Give a conversational experience to your customers
Chatbot Integrations
Get your leads transferred directly to the CRM or tickets raised in your ticketing system whether you use Freshworks, Hubspot, Salesforce or ZOHO

Use cases

Lead Generation

Generate 40% more leads by using chatbot for your website

Book meetings

Book appointments direct into your google calendar by using chatbot for website

Customer support

Keep your Customers engaged and answer all their queries 24 * 7 with website chatbot

Conversational landing pages

Conduct surveys, event registrations, content downloads or give conversational experience to your customers with landing pages chatbot

Hiring

Hire candidates and answer their questions about job and company using website chatbot

Website Chatbot features

Drag and Drop Chatbot builder

With BotPenguin it is extremely user friendly and easy to create a chatbot. You can do it all in just three steps – design, build and publish.

Smart Branching

Conversation on website chatbot can be routed based on different choices or responses made by the visitor

Highly interactive

Use customized chatbot templates, images and videos to create a chatbot for website that can engage your customers

Multiple languages

BotPenguin is trained to use multiple languages to communicate with your customers. Choose the best that suits you and your customers

Robust User profile

Get geographic and demographic details along with social media to build a robust customer profile which can export for later use as well

Natural Language Processing

AI powered Chatbot for website come with inbuilt learn and grow algorithms that learn with each conversation

Facebook Messenger Chatbot for your website

Deploy BotPenguin chatbot on your website to get new subscribers for your business

Custom Greetings message for users

BotPenguin is an AI powered Chatbot trained to use visitor’s name to greet them

WhatsApp Integration

BotPenguin can pass on the conversation to customer support or sales team on their respective WhatsApp number

Human Handover

BotPenguin is smart to handover the conversation to human agents for live chat on your website

Different bot on different pages or hide it completely

Build a user experience by deploying various bots for different use cases on your website

Serve your customers 24*7

BotPenguin, a chatbot for website can cater to your customers 24*7 to generate leads, answer customer queries or book appointments

Benefits of Chatbot for website

Generate more leads

Build conversations to collect email addresses, phone numbers and enable users to sign up for more information using website chatbot.

Target & Convert leads into sales

Use chatbot for website to trigger personalized conversions and engage users to convert them into sales.

Promote Personalized Content

Chatbot for website can learn user preferences to promote right content and increase engagement by answering questions in real-time and redirect users to the right page.

Provide customer support

Chatbot for website can answer customer queries and frequently asked questions 24 * 7, engaging users in a personalized way right at the time they need you most.

Automate purchase process

Build a conversation to sell the products/services, they sell more. Give your customers a new experience when they make a purchase.

Highlight products and services

Put your best sellers right in front of your customers and sell them more by engaging your customers. Make suggestions related to the user’s queries to help boost conversions.

Track a Package

Give your customer support team a break as AI chatbot BotPenguin can help your customers to track their packages and solve order related queries by engaging them in a conversation.

Offer discount coupons

AI Chatbot for website can offer a discount coupon right at the time when the customer is looking for a discount to complete a purchase.

Reduce cart abandonment

Understand customer preferences to reduce cart abandonment by building a conversation through AI Chatbot for website.

Book Appointments

Let your customers book your calendar right from the website Chatbot window while chatting and get it in their calendar as an invitation

Analyze

Get insights beyond usual customer engagement metrics. See data on conversation metrics such as most popular questions asked, answer selections, and more!.

Understand your Customers

Export user contact information, geographic and demographic data into excel files for future campaigns. Detailed understanding of customer profiles gives better insight for targeting.