Chatbot for Facebook

Solution Overview

Chatbot for Facebook

Facebook messenger bot enables you to use AI to engage, assist and convert your visitors into customers 24 by 7
Chatbot Maker

Build your own chatbot for facebook using drag and drop chabot builder without any coding knowledge.
Dashboard

A dashboard to analyze subscribers, engagements, export them to CSV, analyse key metrics and ratios such as conversion and interaction.
Facebook Messenger Chatbot for website

BotPenguins chatbot for facebook ensures you build your subscriber list from your website visitors.
Facebook market automation

Facebook messenger bot enables you to group your subscribers on various parameters and send them broadcast messages
Chatbot Integrations

Get your leads transferred directly to the CRM or tickets raised in your ticketing system whether you use Freshworks, Hubspot, Salesforce or ZOHO.

Facebook Chatbot features

Drag and Drop Chatbot builder

With BotPenguin it is extremely user friendly and easy to create a chatbot. You can do it all in just three steps – design, build and publish.

Comment Guard

Facebook messenger bot will automatically reply to comments posted by visitors on your facebook posts.

Subscriber groups

BotPenguin chatbot enables you to group your subscribers based on tags, attributes and other parameters

Broadcast Messages

Use Chatbot for facebook to send messages to your customers in one go to keep them engaged

Drip Campaigns

Schedule drip campaigns to update your facebook messenger bot users about your business

Product catalog

Import your products directly into Facebook chatbot to offer your products to your customers

Package tracking

Facebook chatbot can help your customers to track packages by their order id through live chat window

Smart Branching

Conversation on Facebook chatbot can be routed based on different choices or responses made by the visitor

Highly interactive

Use customized chatbot templates, images and videos to create a chatbot for Facebook that can engage your customers

Multiple languages

BotPenguin is trained to use multiple languages to communicate with your customers. Choose the best that suits you and your customers

Robust User profile

Get geographic and demographic details along with facebook profile to build a robust customer profile which can export for later use as well

Natural Language Processing

AI powered Chatbot for Facebook comes with inbuilt learn and grow algorithms that learn with each conversation

Facebook Messenger Chatbot for your website

Deploy Facebook chatbot widget on your website to get new subscribers for your business.

Custom Greetings message for users

BotPenguin is AI powered Chatbot for facebook, trained to use visitors’ name to greet them

Human Handover

BotPenguin is smart to handover the conversation to human agents for live chat as required

Different bot on different pages or hide it completely

Build a user experience by deploying different bots for different use cases on your multiple Facebook pages

Serve your customers 24*7

BotPenguin, a chatbot for Facebook can cater to your customers 24*7 to generate leads, answer customer queries or book appointments

Benefits of Facebook Chatbot

Highlight products and services

Put your best sellers right in front of your customers and sell them more by engaging your customers. Make suggestions related to the user’s queries to help boost conversions.

Convert visitors into sales

Build conversations to collect email addresses, phone numbers and enable users to sign up for more information using Facebook live chat.

Track a Package

Give your customer support team a break as AI chatbot BotPenguin can help your customers to track their packages and solve order related queries by engaging them in a conversation.

Offer discount coupons

AI Chatbot for Facebook can offer a discount coupon right at the time when the customer is looking for a discount to complete a purchase.

Reduce cart abandonment

Understand customer preferences to reduce cart abandonment by building a conversation through AI Chatbot for Facebook.

Collect customer feedback

AI powered Chatbot for Facebook can collect customer feedback for you to gauge various business parameters

Target & Convert leads into sales

Use chatbot for Squarespace to trigger personalized conversions and engage users to convert them into sales

Promote Personalized Content

Chatbot for Facebook can learn user preferences to promote right content and increase engagement by answering questions in real-time and redirect users to the right page.

Provide customer support

Chatbot for Facebook can answer customer queries and frequently asked questions 24 * 7, engaging users in a personalized way right at the time they need you most.

Automate purchase process

Build a conversation to sell the products/services, they sell more. Give your customers a new experience when they make a purchase.

Book Appointments

Let your customers book your calendar right from the Facebook live chat app window while chatting and get it in their calendar as an invitation

Analyze

Get insights beyond usual customer engagement metrics. See data on conversation metrics such as most popular questions asked, answer selections, and more!.

Understand your Customers

Export user contact information, geographic and demographic data into excel files for future campaigns. Detailed understanding of customer profiles gives better insight for targeting.