Customer Reviews

80,000+ Businesses.
Here's What They Say.

Real reviews from real businesses using BotPenguin to automate WhatsApp, capture leads, and cut support costs. No filter, no cherry-picking.

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Watch customers share their results

Hear directly from founders and operators about what changed after switching to BotPenguin.

“We went from zero automation to 20,000 Instagram messages handled and 3,300 leads captured in one month.”

NS

Neel Satam

Co-Founder, Voyaah

Travel · Instagram

“Every WhatsApp inquiry now gets an instant response. Our advisors only step in for warm, qualified leads.”

HW

Home Loan Whiz

Operations Team, Australia

Finance · WhatsApp

“I onboarded 10 clients in 90 days under my own brand. The white-label setup was faster than I expected.”

BS

Bipanjeet Singh

Founder, Digiwah

Agency · White-Label

Listen to what customers are saying

Short audio clips from customers sharing outcomes in their own words.

Automating customer conversations with BotPenguin

Client · WhatsApp

Client

“BotPenguin helped us automate our customer interactions seamlessly. Our response time dropped dramatically and our team can now focus on what matters.”

A

Angelina

Business Owner

Growing our partner business with BotPenguin

Partner · White-Label

Partner

“Partnering with BotPenguin was the best business decision we made. The white-label programme let us launch our own branded product in weeks.”

E

Emperor

BotPenguin Partner

From manual follow-ups to full automation

Partner · Reseller

Partner

“BotPenguin's platform gave us everything we needed to deliver automation to our clients. Support is excellent and the results speak for themselves.”

EV

Evelyn

BotPenguin Partner

Tawasul Pro transforms customer engagement

Client · WhatsApp

Client

“BotPenguin completely transformed how we handle customer communication at Tawasul Pro. Our clients are more engaged and our team is more productive.”

TP

Tawasul Pro

Client, Middle East

What customers are saying

Direct feedback from businesses across industries and geographies.

Slashdot

Precision in Intent Recognition Our overall experience has been overwhelmingly positive, contributing to enhanced user satisfaction and operational efficiency. Working with BotPenguin has been a revelation in terms of intent recognition a...

CF

Chioma F.

Slashdot

BotPenguin excels at listening attentively and putting in diligent effort. They show respect and treat our concerns seriously, fostering a positive collaboration with frequent communication.

RS

Raghavendra S

G2.

"Effortless Integration and Outstanding Support" The platform is user-friendly and was straightforward to implement across our entire company. I also appreciate the responsive tech support team and how smoothly it integrates with my CRM. I...

DC

Dhanraj C.

India

Goodfirms

Great solution that helped us to automate sales funnel It helped us to automatize the sales funnel saving a lot of money and increasing the % of the leads being qualified. BotPenguin´s product has a great perspective in the online sales ind...

JH

Joe Hupp

COO & Co-Founder · United States

Goodfirms

Optimizing sales with BotPenguin Effortless operation. Simple to initiate use of. Simple and straightforward customer relationship management service for little businesses. It's a good product overall, but it doesn't get nearly enough credi...

RB

Rob Brearley,

Executive Assistant to Chief Executive Officer · United Kingdom

Goodfirms

This is a great software! My company loved it because we gave our attendees a personal experience as we logged in as ourselves. We were able to "say hi" to attendees while they were looking around the platform. This gave the attendees an "i...

PA

Peter J Arduini

President & CEO · United States

Goodfirms

BotPenguin is very useful for businesses and individuals BotPenguin can be a useful tool for businesses and individuals looking to provide fast and efficient communication with users. However, it's important to carefully consider their limi...

PB

Peter Billante

Product & Marketing Leader · United States

Goodfirms

An excellent customer support software is BotPenguin BotPenuin Suite is good for businesses as it centralizes customer inquiries, enables efficient tracking and resolution, improves response times, enhances collaboration among support teams...

CD

Calista Don,

Netherlands

Goodfirms

Developing and Designing a Website for a Venture Capital Firm I don't have any specific data or stats to provide because we're currently in the starting phase. They fit well in with our group. Their developers implement the code with effect...

TH

Tawfik Hammoud

Chief Client Officer & Chair at Boston Consulting Group (BCG) · Canada

Rated on the platforms you trust

Independent, verified reviews aggregated from the platforms businesses rely on.

Goodfirms reviews

Goodfirms

5.0/ 5

10 reviews

G2. reviews

G2.

4.9/ 5

6 reviews

Slashdot reviews

Slashdot

5.0/ 5

5 reviews

Trustpilot reviews

Trustpilot

4.8/ 5

5 reviews

Software Advice reviews

Software Advice

4.7/ 5

3 reviews

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