Arun Kumar
Technology Lead
Arun drives mobile development and AI integration across the platform, with hands-on expertise in backend, UI, and conversational interface design. He has led the engineering efforts behind BotPenguin's iOS experience and focuses on building mobile-first AI interactions that are performant and production-ready. That depth of technical exposure shapes the blogs he contributes: detailed, grounded, and written from inside the work.
Latest Blogs by Arun Kumar
Does a Mobile-Responsive Chatbot Matter for Your Website?
Most website visitors are on mobile. Here is what a mobile-responsive chatbot actually needs to get...
What Is a WhatsApp Tech Provider? (Meta Tech Partner)
What is a WhatsApp Tech Provider (Meta Tech Partner)? Learn what it does, how it differs from a BSP,...
What Is a WhatsApp BSP? Business Solution Provider Guide
What is a WhatsApp BSP? Learn what a Business Solution Provider does, how it differs from a reseller...
Other Blogs by Arun Kumar
Multilingual Customer Support & Best Tools for Real-Time Service
Digital Customer Service 101: Meaning, Benefits, and Examples
11 Proven Service Desk Automation Ideas to Streamline IT Support
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Top 12 Customer Service Software for Small Business
7 Proven Ways to Capture Emails from Website Visitors
