Solution Overview

Website Virtual Assistant

Chat window on your website where visitors can ask queries and schedule meetings.
Chatbot Builder

Build your own bot without any coding knowledge by using drag and drop. Manage your workflows, edit FAQ’s, enhance logics etc, view scheduled meetings, manage availability and much more.
Assistant Bot for facebook

Chat Window on messenger powered by BotPenguin ensures even your social media traffic can ask queries and schedule meetings.
Integration with your Calendar

Get your Google, Apple calendar in sync with all the meetings scheduled over the website and prevent the overlap.
Analytics Dashboard

An interactive dashboard to get insights into visitors behaviour.

Improve your customer service with Assistant Bot

Schedule meetings

Allow visitors to schedule meetings virtually over video conference, call or in person by mentioning the place and time.

Natural Language processing (NLP)

Natural Language processing makes website virtual assistant smart and helps it to distinguish visitors and regular customers and have conversation accordingly.

Book Appointments

Visitors can book meetings by accessing your available slots and paying using secure payment gateways while chatting with the website virtual assistant.

Seamless Integrations

Assistant Bot can be integrated with more than 100 tools to ease your operations and keep your customers happy.

Get Quality meetings

Once the conversation starts with a visitor, BotPenguin as your Assistant Bot captures the complete info about the visitor and then schedule a meeting.

Deep Dive into Analytics

BotPenguin assists to improve your decision-making skills by using advanced analytics, gathering data about users and most favoured time slots, traffic during various hours of the day and various other things to increase the output.

Calendar links are yesterday’s news

You don’t need to share calendar links with visitors and wait for them to schedule the meeting, BotPenguin while having the conversation assists your visitor to schedule the meeting at the favourable time slots.

Vehicle Rentals

Solution Offered

Lead Gen

Customer Service Chatbot

BotPenguin has been trained to answer vehicle availability and services available in a particular area and collect information for your sales team. Also, chatbot on your website will answer visitor queries regarding booking and cancellation policies.

Real Estate

Solution Offered

Lead Gen

Customer Service Chatbot

Chatbot actively interacts with visitors to know if they are looking to buy or rent any property. BotPenguin ensures they have all their queries answered in real time and they leave contact and other information like the type of property, their budget and location for your team to work on.

Logistics

Solution Offered

Lead Gen

Customer Service Chatbot

BotPenguin choosing the truck type and making load reservations should not be a difficult task. Not only it will interact with your customers to help them track their vehicles but also answer queries on services offered.

On-Demand Industry

Customer Service Chatbot

As Meg Whitman said ”Communications is at the heart of e-commerce”, Having a conversation chatbot of on your website can do wonders for your sales graph. BotPenguin is also capable of answering item tracking queries, refund and cancellation policy.

Shuttles

Solution Offered

Customer Service Chatbot

You are getting a lot of visitors on your website but they leave very fast, BotPenguin provides the engagement to users so they don’t leave with any queries on their mind.