Improve your customer service with Answer Bot
Automate-faq

Automate FAQs

Customer service chatbot replies instantly to all frequently asked questions by the visitors.

Complex-question

Route complex questions

BotPenguin can take assistance from live agents when asked complex queries.

Reviews-icon

Collect Feedback And Reviews

Collect customer feedback for your service or product at end of engagement to improve your system.

Replies-icon

Instant Replies

BotPenguin is spontaneous to assist users and saving time of browsing through several FAQ pages.

Chat-support

Chat support without time boundations

No need to hire expensive agents for night shifts to provide 24×7 support across the globe, BotPenguin never sleeps.

Survey-icon

Conduct Surveys

Gather responses from the surveys using customer service chatbot and create reports to take actions on.

Tailored User Experience

BotPenguin, a customer service chatbot has the ability to give the best user experience on the basis of different products or services. This experience can be tailored using the multiple bots feature and providing a specific bot for specific product or service.

Experience
Conversation

Build conversation

BotPenguin provides answers to straight forward queries, direct users to knowledge base when required. Answer Bot guide users by using a proper funnel and ensuring right question is asked at the right time for increased interaction.

Deep Dive Into Analytics

BotPenguin assists to improve your decision making skills by using advanced analytics, gathering data about product/solution users are looking for geography that brings you the most ROI. The ability to export data to CSV or utilise data using webhooks or available integration options is an added advantage.

Deep

Industries we cater to

Vehicle-rental
Solution Offered
Lead-icon Lead Gen
Answer-botAnswer Bot

BotPenguin has been trained to answer vehicle availability and services available in a particular area and collect information for your sales team. Also, chatbot on your website will answer visitor queries regarding booking and cancellation policies.

Real_estate
Solution Offered
Lead-icon Lead Gen
Answer-botAnswer Bot

Chatbot actively interacts with visitors to know if they are looking to buy or rent any property. BotPenguin ensures they have all their queries answered in real time and they leave contact and other information like the type of property, their budget and location for your team to work on.

Logistics
Solution Offered
Lead-icon Lead Gen
Answer-botAnswer Bot

BotPenguin choosing the truck type and making load reservations should not be a difficult task. Not only it will interact with your customers to help them track their vehicles but also answer queries on services offered.

On-demand
Solution Offered
Lead-iconAnswer Bot

Engage with your visitors as soon as they land on your website, Every single visitor is a potential client. BotPenguin’s interactive UI keep your visitors engaged and help you grow the sales.

Travel-agencies
Solution Offered
Answer-botAnswer Bot
Lead-icon Lead Gen

BotPenguin collects all the information from a visitor on when and where they want to travel and their budget. Visitors looking for booking travel have a lot of options available. Don’t let no interaction be the reason they hop to your competitor’s website.

Event-planner
Solution Offered
Answer-botAnswer Bot
Lead-icon Lead Gen

Make sure you have someone taking care of your website and collecting leads 24×7. Anyone who is interested in planning an event can discuss their needs, budget and type of event with BotPenguin so your sales team have everything ready before contacting them.

Insurance
Solution Offered
Answer-botAnswer Bot
Lead-icon Lead Gen

Every insurance company have a lot of schemes to offer and you don’t want your customer to leave the website with a lot of questions. BotPenguin can collect information on type of insurance the vistor needs and their info for your sales team to work on.

Healthcare
Solution Offered
Answer-botAnswer Bot
Lead-icon Lead Gen

BotPenguin, a chatbot for website allows them not just to choose the type of doctor and schedule appointments but also answer frequently asked questions.

Repair_services
Solution Offered
Answer-botAnswer Bot
Lead-icon Lead Gen

Collecting website visitor information through booking form can be a difficult task. But BotPenguin can increase your chances by interacting with them. BotPenguin makes sure to leave a lasting impression on any visitor.

Ecommerce
Solution Offered
Answer-botAnswer Bot

As Meg Whitman said ”Communications is at the heart of e-commerce”, Having a conversation chatbot of on your website can do wonders for your sales graph. BotPenguin is also capable of answering item tracking queries, refund and cancellation policy.

Shuttle
Solution Offered
Answer-botAnswer Bot

You are getting a lot of visitors on your website but they leave very fast, BotPenguin provides the engagement to users so they don’t leave with any queries on their mind.

Why Your Business needs a chatbot

Agent

24×7 Availability

BotPenguin doesn’t sleep, its there at your service 24×7.

analytics

No Human Errors

BotPenguin does not make mistakes while recording data.

Time

Zero Waiting Time

Don’t let your customers change their mind, take their info/order then and there.

Track-earning

Higher Conversion Rate

According to our existing clients, their conversion rate increased 300%-500% by implementing a chatbot.

Automation

Automation

BotPenguin gets leads transferred to your CRM.

Chatbot-image

Integrations

Quick and easy integrations with chatbot services to enable productive dialogues across various platforms.

Integration