Travel & Tourism

BreakBag - Case Study

BreakBag triples qualified travel leads and responds 60% faster with BotPenguin

BreakBag used a travel-agency chatbot setup to automate lead capture, traveler qualification, broadcasts, and WhatsApp bookings for a 35,000+-member travel community.

BreakBag Holidays website chatbot Nomad by BotPenguin qualifying travellers for group trips, customized trips, domestic and international travel in India
10k
bookings done with 0 handoff
3X
increase in qualified travel leads
40%
reduction in sales workload
60%
faster lead response time

Figures are self-reported by BreakBag and reflect internal operational data measured before and after launch. Individual results vary by business.

Industry:

Travel & Tourism

Community Served:

35,000+ travelers

Geography:

Kolkata, West Bengal, India

Active Itineraries:

300+

Key feature used:

Website, WhatsApp & Facebook automation

Website:

BreakBag
FeatureHow it was used