AI Voice Agents · Now Live

We Answer Every Call You Can't Be There For.

Human-like voice agents that handle inbound support, outbound sales, and appointment booking around the clock, in more than 34 languages, without adding a single hire.

See How It Works
  • 80,000+ businesses
  • 193 countries
  • 250+ partners

Built to Handle Real Calls Beyond the Demo

Most AI voice agents look impressive in a demo. BotPenguin is built to hold up once real customers, real volume, and real complexity show up.

Natural Voice Intelligence

Conversations that feel real instead of scripted. Handles interruptions and topic changes the way a skilled human agent would, not like a phone tree wearing a voice.Interruption HandlingContext Memory

Fast, Natural Response Time

Quick enough that the conversation still feels natural. Voice recognition and voice generation keep the back and forth close to a real phone call, so your caller typically hears a response within seconds rather than waiting on hold.

Prompt-Based Setup

Describe how the agent should handle a call, and it is ready to take calls the same day. Tell the agent what to do in plain language and it gets to work right away, so you are live the same day instead of spending weeks mapping out a flow.Plain-Language Setup

Set Up Your Voice Agent Through Conversation, Not A Canvas

Most voice AI projects fail between design and production. BotPenguin closes that gap with prompt-based setup and a live control layer.

Phase 01 · Configure

Describe the conversation you want in plain language: what to ask, what to check, and when to hand off to a person. That single description is what gets your agent running, with nothing to design or map out first.

Prompt-Based Setup

Tell the agent what to do in plain language and it gets to work right away.

Same-Day Launch

Go from prompt to live call handling without waiting on a build cycle.

Clear Call Logic

Set what to ask, what to verify, and when to hand off to a person.

Conversation Ready

Prepared for inbound support, outbound follow-ups, and appointment booking.

Use Cases: One Platform. Four Ways It Changes Your Numbers.

Pick your use case to see what it solves and the metrics that come with it.

Turn every inbound call into a handled conversation without a human picking up.

BotPenguin handles order updates, refunds, and complaints any time of day, and hands off to a person with full context when it truly needs to.

  • Order Tracking and Real-Time Status Updates
  • Complaint Handling with Full Context Passed to Your Team
  • Smart Escalation with Full Call Context
90%
Reduction in Average Resolution Time
80%
Calls Fully Contained
24/7
Coverage, Zero Overhead
4.7/5
Average CSAT

See What Your Agent Is Doing in One Place.

Every call your agent takes shows up in your dashboard, so you can see who called, what happened, and how it ended without listening to every recording.

BotPenguin voice agent dashboard showing call volume, active agents, and resolution metrics

Also Included In Every Plan

Deep Integrations

Connect your CRM and helpdesk tools so your agent can look up and update real records mid-call.

  • Salesforce as you scale up, available from the Baby plan onward

Call Reporting

See call outcomes and activity in your dashboard.

30 Languages

Reach customers in their own language, with more than 30 languages supported on the platform.

Infrastructure

A Telephony Stack Built for Reach, Reliability, and Results.

Connect to Plivo or Twilio through SIP trunking, using your existing numbers

Call multiple customers by dialing them one after another, set up manually today rather than as an automated batch

Batch calling

Phone number verification, handled through our telephony partner

Real Support Behind the Platform, Not a Support Ticket Queue

Named Customer Success Manager

Named Customer Success Manager

A named Customer Success Manager, available as an add-on or included on Enterprise plans

Hands-on Onboarding Support

Hands-on Onboarding Support

Hands-on onboarding support to help you get set up

Priority Support Access

Priority Support Access

Priority support access on Enterprise plans

80,000+ Businesses Across Industries

Enterprise-grade Security, Built in From Day One
  • ISO certification logo ISO
  • SOC 2 certification logo SOC2
  • GDPR compliance logo GDPR
  • CCPA compliance logo CCPA
  • HIPAA compliance logo HIPAA
  • VAPT security testing logo VAPT

Real Teams. Real Results. Real Conversations.

Capterra(4.8)

G2(4.4)

GoodFirms(4.8)

Software Advice(4.8)

Getapp(4.8)

Crozdesk(5.0)

G2 logo
"BotPenguin excels at listening attentively and putting in diligent effort. They show respect and treat our concerns seriously, fostering a positive collaboration with frequent..."

Gustav Louv

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Capterra logo
"We are using BotPenguin for our Facebook bots, responding to Facebook messages automatically. Currently handling millions of messages on a monthly basis and really great product"

Twana D.

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Crozdesk logo
"The team at BotPenguin contributed knowledge not just about using Generative AI but also about how these technologies may be customized to meet our needs in the asset and wealth..."

Phil Johnson

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Your Competitors Aren’t Waiting, So Neither Should You

Hear your own agent handle a real call before you decide anything.