What is AI

September 3, 2020

What is AI? Everything you need to know about Artificial Intelligence!!

What is artificial intelligence?

Artificial intelligence is a branch of CS (computer science) which deals with making machines that can perform tasks that usually require human thinking and intelligence. Basic examples of artificial intelligence include manufacturing robots, virtual traveling websites, automated financial investing.

History of Artificial Intelligence

  1. Although the idea has been around as philosophers attempted to describe human thinking as a symbolic system, the field of research was found at a workshop where the term artificial intelligence coined at a conference at Dartmouth College in Hanover, New Hampshire in 1956. 
  2. The people who attended the workshop would go on to become the industry leaders for the upcoming decades. AI research was first funded extensively by the United States, the United Kingdom, and Japan.
  3. The period 1956-1974 came to be known as the golden years for artificial intelligence as there were great strides which one made in this field during this time. 
  4. Then came the period which came to be known AI winter, which lasted for six years from 1974 to 1980. The reason behind this period was the financial setbacks for the research funding. 
  5. The period post-1980 came to be known as the Boom period for AI, and it has been rising since then.

Different types of artificial intelligence

There are about four main types of AI which exist –

Reactive – it has no memory and only response to different stimuli. It is the oldest form of AI and has minimal capacity.

Limited memory – it uses memory to learn and improve its responses. Along with features of Reactive AI, these machines also learn from historical data.

Theory of mind AI – understands the need of other intelligent beings. It understands other intelligent entities by interacting and understanding their needs, emotions, beliefs, and thought processes.

Self-aware AI – It has human-like intelligence. It is the final stage of development, and it exists only hypothetically as now. It is a technology that can think and act like humans.

Artificial narrow intelligence – It is a type of technology that can only perform a specific number of tasks autonomously using human-like capabilities. All the current existing AI types fall under this category.

Artificial General Intelligence – This is a category where AI is programmed to learn to understand, perceive, and act like human beings. As of now, this technology exists only theoretically.

What are the uses of artificial intelligence?

Artificial intelligence use for a wide array of work, and they are expected to be in more areas than today. Let us now look at a few significant areas where artificial intelligence has deployed to make work easier for humans, although this list is not exhaustive – 

Email filtering

artificial intelligence technology is used to filter incoming emails and separate them as spam, promotion or useful emails 

Fraud detection

strange activities are detected using AI Technology, and these are extensively used these days by banks and other similar organizations.

Speech recognition

artificial intelligence technology is used to carry out speech recognition tasks by various mobile and applications these days. Examples include personal assistants like Google Assistant, Apple Siri, and Amazon’s Alexa.

E-commerce

Companies these days leverage artificial intelligence and machine learning algorithms to organize relevant search results for the users according to the history of searches to increase the chances of selling a product.

Cybersecurity

Artificial intelligence is deployed by many companies these days to detect fraud and breach in security for their sensitive and important data. 

Education

AI tutor helps students get extra and one-on-one help and the help of their teachers. This revolution in education by artificial intelligence technology has created a better learning environment and doubt clearance for the students these days.

How is artificial intelligence impacting the world? How will it change the coming future?

As we already saw the immense number of areas where artificial intelligence is creating breakthroughs, it is a no brainer that artificial intelligence set to impact the world in a much bigger way in the coming future. It may even change the world completely, as we see today. One of the biggest questions of today is whether artificial intelligence will eat up jobs in the future or not. Although this fear is entirely justified, the scenario may not turn out to be so bad. Artificial intelligence is expected to create more jobs in the future and make humans’ lives easier by complimenting humans instead of replacing them. Machines are faster, accurate, and are more cost-effective than humans. And in reality, most of the humans do not wish to perform these low-end jobs anymore! According to statistics, artificial intelligence can increment 13 trillion US dollars to the current global economic output!

What are chatbots? What are artificial intelligence chatbots?

A Chatbot is a platform built to simulate a conversation with a human for its users when operating it. A chatbot is perhaps one of the most advanced and useful expressions of interaction between humans and technology. The rise in Facebook messenger Chatbots is particularly noteworthy.

AI Chatbots are a subset of Chatbots, which are the smartest and the most advanced ones. The best AI chatbots are the ones that can understand language outside of a set of commands which are fed beforehand and keep learning based on the new inputs it receives. 

There’s a key difference between the best AI chatbots and just mainstream chatbots – that difference being the difference between artificial intelligence and automation.

An AI chatbot is programmed to function mostly on its own, using a process known as Natural Language Processing, or NLP, along with artificial intelligence and the pre-fed human data.

What are the uses of AI chatbots?

AI Bots Can Be Used for Specialized Tasks – As AI bots are error-free (unlike humans) during their operations, AI chatbots that can learn tasks can be deployed to perform such tasks with accuracy.

  1. Chatbots Offer Better Service on Mobile Devices

    AI chatbots which are deployed on mobile devices provide much better service than humans as they are available 24×7 
  2. You Can Scale Up Your Operations

    Artificial Intelligence chatbots help companies scale up their operations in lead generations, potential customer conversions, and customer support. 
  3. Smart Messaging Provides More Value to Customers

    A more personalized way of interacting with customers is always a good idea for any company as it improves the customer experience. This will make them stick to your product longer. And thus, artificial intelligence chatbots are of great importance here.
  4. Streamline the shopping process

    Thanks to the AI chatbot availability on many websites, the online shopping process has become streamlined and easy. 
  5. Improve response rates

    Statistics show that Chatbots lead to much more improved response rates in comparison to other platforms like email, links, etc 

BotPenguin

Amongst the number of options for hiring a chatbot making company, BotPenguin stands out as a trusted and experienced company in making AI-powered chatbots for websites, applications, and beyond. 

The following are the key features that make BotPenguin the best AI chatbot – 

  1. Natural Language Processing
  2. Zero Development Time
  3. Zero Setup Cost
  4. Conversational UI
  5. Deep Analytics
  6. Easy to Integrate
  7. Cost-Effective
  8. Easily Customized
  9. Strong Validation
  10. Human Handover
  11. Multiple Messaging Channels
  12. Branching
  13. Capable of being trained

Conclusion

As the world progresses in artificial intelligence, it is very evident that AI is all set to disrupt most of the fields as we see them today. This will be a skill in very high demand, and it will be very well paid as well. The ones who make use of this opportunity early on will have the edge over their competitors for sure, and BotPenguin is one of those early adopters who wish to improve the way your business functions.

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