BotPenguin reigns superior against Wati
Wati is cool but BotPenguin is just simply more functional and affordable. A minimalist UI, A quirky chatbot and a better live chat support makes our case super strong.
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Why users choose BotPenguin over Wati
your customer’s worries at bay with a unified chat inbox and keep the support going with live chat, which is always 24*7! Did we mention 60+ native integrations and BotPenguin is FREE for all, forever.
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| Features | BotPenguin | Wati |
|---|---|---|
| Free Lifetime Plan | Free forever | No, only 7 days free trial available |
| Pricing | $50 per annum | $348 per annum |
| Number of chatbots per account | Unlimited | One Chatbot |
| Multi platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) | Available for all platforms | Only WhatsApp |
| Multi CMS integration (custom website, WordPress, WiX, Shopify, Zoomla, and others) |  |  |
| No code Chatbot builder | | |
| Ease to manage Bot Installation, and functionality. | | Complicated |
| Easy to navigate UI with placeholders, help text and tutorials | | |
| Add team members and provide them role based access | | |
| Multi channel Live Chat support | | |
| Human handover and real time user simulation with typing delays | | real time user monitoring not available |
| Voice support for Bot users | | |
| Multilingual Capabilities | | |
| Native integration with CRMs/Apps | 60+ integrations | no, can connect only via Zapier |
| Smart Intuitive responses based on keywords | | |
| User segments based on Tag/Attributes for campaigns and broadcasts | | |
| Block specific IPs. URLs or Country Codes | | Can't manage country wise access |
| Schedule drip campaigns for customer onboarding journeys | | |
| Schedule broadcasts message | | |
| WhatsApp Automation to manage catalogues, orders and automated responses | | |
| Unified inbox | | |
| Data Analytics, bot-wise and based on leads/messages | | |
| Customizable reports | | |
| View and download customizable data of subscribers | | |
| Free bot Designing support | | no for starter plan |
| Omnichannel customer support via phone, email, chat, WhatsApp | | only chat support for starter plans |
| View conversation history of users | | |
| Enterprise-grade Security, SSL encryption | | |
| Affiliate programs and White label reseller plans | | White Label Reseller program not available |
| Knowledge base with Help Center, FAQs, Tutorials | | |
| Personalized on boarding of customers | | |
| Branding removal | | |
Disclaimer: Based on our research and information available on the Wati website.
Never miss a customer’s woe with Unified Chat Inbox for all platforms.
No developer abilities required since it is strictly no code.
Never pay for any integration, we got you these native 60+ integrations.
Be everywhere with our omnichannel support
Automate your marketing to next level with Broadcasting, Drip campaigns on whatsapp and telegram
Show off that awesome branding and enjoy multilingual support with customization.
Make the best out of your business with BotPenguin
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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