BotPenguin wins against Freshdesk, easy!
Bring some fresh air to your business with this Freshdesk alternative, and enjoy a plethora of features, including Live Chat, and omnichannel presence, all at 6x less pricing.
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Why users choose BotPenguin as a Freshdesk alternative
Users love simplicity and that is what we implement.A smoother UI, better marketing automations and a chatbot that knows it all. It is as awesome on paper as it is in usage.True Story.
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| Features | BotPenguin | Freshdesk |
|---|---|---|
| Free Lifetime Plan | Free forever. No card details required | No, only 21 days free trial available |
| Pricing | $50 per annum | $300 per annum |
| Multi Platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages) |  | Doesn't support Telegram. |
| Schedule drip campaigns for customer onboarding journeys | | Not available for Telegram |
| Schedule broadcasts message | | Not available for Telegram |
| Omnichannel BotPenguin Support via phone. Email, Chat, WhatsApp | | WhatsApp support not available |
| Number of Chatbots per account | unlimited | unlimited |
| No code Chatbot builder | | |
| Ease to manage Bot Installation, and functionality. | | |
| Easy to navigate UI with placeholders, help text and tutorials | | |
| Add team members and provide them role based access | | |
| Multi Channel Live Chat support | | |
| Human Handover and Real time user simulation with typing delays | | |
| Voice support for Bot users | | |
| Multilingual Capabilities | | |
| Block specific IPs. URLs or Country Codes | Can manage all |  |
| No-Code Integration with all available and custom CRMs/Apps | | |
| Smart Intuitive responses based on keywords | | |
| User segments based on Tag/Attributes for campaigns and broadcasts | | |
| WhatsApp Automation to manage catalogues, orders and automated responses | | |
| Data Analytics, bot-wise and based on leads/messages | | |
| Customizable Reports | | |
| View and Download Customizable data of subscribers | | |
| View conversation history of users | | |
| Enterprise-Grade Security, SSL Encryption | | |
| Personal onboarding and Free bot Designing support | | |
| Knowledge base with Help Center, FAQs, Tutorials | | |
| Affiliate Programs and White Label Reseller Plans | Personalized on boarding of partners | White Label Reseller program not available |
Disclaimer: Based on our research and information available on the Freshdesk website.
Never miss a customer’s woe with Unified Chat Inbox for all platforms.
No developer abilities required since it is strictly no code.
Never pay for any integration, we got you these native 60+ integrations.
Be everywhere with our omnichannel support
Automate your marketing to next level with Broadcasting, Drip campaigns on whatsapp and telegram
Show off that awesome branding and enjoy multilingual support with customization.
Reach your max level today with BotPenguin
BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.
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