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BotPenguin wins against Freshdesk, easy!

Bring some fresh air to your business with this Freshdesk alternative, and enjoy a plethora of features, including Live Chat, and omnichannel presence, all at 6x less pricing.

Try BotPenguin

People love BotPenguin Chatbot Maker Platform

Why users choose BotPenguin as a Freshdesk alternative

Users love simplicity and that is what we implement.A smoother UI, better marketing automations and a chatbot that knows it all. It is as awesome on paper as it is in usage.True Story.

Launch in minutes

Features	BotPenguin	Freshdesk
Free Lifetime Plan	Free forever. No card details required	No, only 21 days free trial available
Pricing	$50 per annum	$300 per annum
Multi Platform Integration (Website, Whatsapp, FB Messenger, Telegram, Landing pages)		Doesn't support Telegram.
Schedule drip campaigns for customer onboarding journeys		Not available for Telegram
Schedule broadcasts message		Not available for Telegram
Omnichannel BotPenguin Support via phone. Email, Chat, WhatsApp		WhatsApp support not available
Number of Chatbots per account	unlimited	unlimited
No code Chatbot builder
Ease to manage Bot Installation, and functionality.
Easy to navigate UI with placeholders, help text and tutorials
Add team members and provide them role based access
Multi Channel Live Chat support
Human Handover and Real time user simulation with typing delays
Voice support for Bot users
Multilingual Capabilities
Block specific IPs. URLs or Country Codes	Can manage all
No-Code Integration with all available and custom CRMs/Apps
Smart Intuitive responses based on keywords
User segments based on Tag/Attributes for campaigns and broadcasts
WhatsApp Automation to manage catalogues, orders and automated responses
Data Analytics, bot-wise and based on leads/messages
Customizable Reports
View and Download Customizable data of subscribers
View conversation history of users
Enterprise-Grade Security, SSL Encryption
Personal onboarding and Free bot Designing support
Knowledge base with Help Center, FAQs, Tutorials
Affiliate Programs and White Label Reseller Plans	Personalized on boarding of partners	White Label Reseller program not available

Disclaimer: Based on our research and information available on the Freshdesk website.

Never miss a customer’s woe with Unified Chat Inbox for all platforms.

No developer abilities required since it is strictly no code.

Never pay for any integration, we got you these native 60+ integrations.

Be everywhere with our omnichannel support

Automate your marketing to next level with Broadcasting, Drip campaigns on whatsapp and telegram

Show off that awesome branding and enjoy multilingual support with customization.

Reach your max level today with BotPenguin

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BotPenguin is the best AI Chatbot maker platform. Create a Chatbot for WhatsApp, Website, Facebook Messenger, Telegram, WordPress & Shopify with BotPenguin - 100% FREE! Our chatbot creator helps with lead generation, appointment booking, customer support, marketing automation, WhatsApp & Facebook Automation for businesses. AI-powered No-Code chatbot maker with live chat plugin & ChatGPT integration.