Chatbot for Slack

Solution Overview

Chatbot for slack

Slack bot enables you to use AI to engage, assist and convert your visitors into customers 24 by 7
Chatbot Maker

Build your own chatbot for slack using drag and drop chabot builder without any coding knowledge.
Dashboard

A dashboard to see orders received, export them to CSV, analyse key metrics and ratios such as conversion and interaction.
Chatbot Integrations

Get your leads transferred directly to the CRM or tickets raised in your ticketing system whether you use Freshworks, Hubspot, Salesforce or ZOHO.

Slack Chatbot features

Drag and Drop Chatbot builder

With BotPenguin it is extremely user friendly and easy to create a slack bot. You can do it all in just three steps – design, build and publish.

Product catalog

Import your products directly into slack bot to offer them to your customers

Package tracking

Slack bot can help your customers to track packages by their order id through live chat window

Smart Branching

Conversation on slack bot can be routed based on different choices or responses made by the visitor

Highly interactive

Use customized chatbot templates, images and videos to create a chatbot for slack that can engage your customers

Multiple languages

BotPenguin is trained to use multiple languages to communicate with your customers. Choose the best that suits you and your customers

Robust User profile

Get geographic and demographic details along with social media to build a robust customer profile which can export for later use as well

Natural Language Processing

AI powered Chatbot for slack come with inbuilt learn and grow algorithms that learn with each conversation

Custom Greetings message for users

BotPenguin is AI powered slack bot will be trained to use visitor’s name to greet them

Human Handover

Use BotPenguin as a live chat tool by connecting it to your slack account. You will be able to connect with your website users from slack

Serve your customers 24*7

BotPenguin, a chatbot for slack can cater to your customers 24*7

Benefits of slack Chatbot

Highlight products and services

Put your best sellers right in front of your customers and sell them more by engaging your customers. Make suggestions related to the user’s queries to help boost conversions.

Convert visitors into sales

Build conversations to collect email addresses, phone numbers and enable users to sign up for more information using slack bot.

Track a Package

Give your customer support team a break as AI slack bot can help your customers to track their packages and solve order related queries by engaging them in a conversation.

Reduce cart abandonment

Understand customer preferences to reduce cart abandonment by building a conversation through AI Chatbot for slack.

Collect customer feedback

AI powered Chatbot for slack can collect customer feedback for you to gauge various business parameters

Target & Convert leads into sales

Use chatbot for slack to trigger personalized conversions and engage users to convert them into sales.

Promote Personalized Content

Chatbot for slack can learn user preferences to promote right content and increase engagement by answering questions in real-time and redirect users to the right page.

Provide customer support

Chatbot for slack can answer customer queries and frequently asked questions 24 * 7, engaging users in a personalized way right at the time they need you most.

Automate purchase process

Build a conversation to sell the products/services, they sell more. Give your customers a new experience when they make a purchase.

Book Appointments

Let your customers book your calendar right from the slack chatbot window while chatting and get it in their calendar as an invitation

Analyze

Get insights beyond usual customer engagement metrics. See data on conversation metrics such as most popular questions asked, answer selections, and more!.

Understand your Customers

Export user contact information, geographic and demographic data into excel files for future campaigns. Detailed understanding of customer profiles gives better insight for targeting.