Solution Overview




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Line bot
Line bot enables you to use AI to engage, assist and convert your visitors into customers 24 by 7
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Chatbot Maker
Create a bot for Line using drag and drop chabot builder without any coding knowledge.
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Dashboard
A dashboard to see orders received, export them to CSV, analyse key metrics and ratios such as conversion and interaction.
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Chatbot Integrations
Get your leads transferred directly to the CRM or tickets raised in your ticketing system whether you use Freshworks, Hubspot, Salesforce or ZOHO.
Line Bot features
Drag and Drop Chatbot maker
With BotPenguin it is extremely user friendly and easy to create a chatbot. You can do it all in just three steps – design, build and publish.
Product catalog
Import your products directly into Line bot to offer them to your customers
Package tracking
Chatbot for line can help your customers to track packages by their order id through live chat window
Smart Branching
Conversation on Line bot can be routed based on different choices or responses made by the visitor
Highly interactive
Use customized chatbot templates, images and videos to create a bot for Line that can engage your customers
Multiple languages
BotPenguin is trained to use multiple languages to communicate with your customers. Choose the best that suits you and your customers
Robust User profile
Get geographic and demographic details along with social media to build a robust customer profile which can export for later use as well
Natural Language Processing
AI powered Chatbot for line come with inbuilt learn and grow algorithms that learn with each conversation
Custom Greetings message for users
BotPenguin is AI powered Line bot will be trained to use visitor’s name to greet them
Human Handover
Use BotPenguin as a live chat tool by connecting it to your Line account. You will be able to connect with your website users from Line
Serve your customers 24*7
BotPenguin, a Line bot can cater to your customers 24*7