5 MIN READ Introduction Did you know that forty-three out of a hundred people prefer to talk on a live chat channel? People love live chat because it solves 90% of all their queries almost instantly. What&#…
5 MIN READ Nearly 2 billion people are using WhatsApp daily. Over 7 billion messages are sent on WhatsApp every day. Are you using WhatsApp for your business? Do you know that you can even use your personal o…
6 MIN READ A sales team may face numerous issues in attracting and converting high-quality leads. The most important is to connect with clients with an ideal time to make a call at both ends. Having a voice-t…
5 MIN READ Chatbot has become a household name nowadays. The chatbot is gaining popularity among people in business and customers with more applications and websites. Chatbots use artificial intelligence, mac…
5 MIN READ With the start of this new decade, everything is rapidly changing, especially in the artificial intelligence world. Recent changes brought a huge difference in the way of communication. B2B, C2C,…
5 MIN READ Introduction About 90% of the people on the internet had an interaction at least once with a chatbot. Surprising, isn’t it? We’ve come so far that the customer service and support indus…
5 MIN READ As per the latest estimates, WhatsApp has surpassed other messaging platforms. In 2021 WhatsApp’s usage has increased by 40% due to the pandemic. WhatsApp now sends almost 100 billion message…
6 MIN READ Digital customers are on the top of every funnel goal. They are too impatient to wait long hours of customer service. It shows why over 78% of customers want a live chat app in every business to me…
6 MIN READ Ask any gamer you like. Discord will be the first choice for communication and community services. Discord has an easy-to-use interface and feature that makes people use more every day more and mor…
6 MIN READ Every business stands on good communication, customer service, loyalty, and quality product. Since the pandemic, nearly 40% of companies have permanently worked from home. It increases the communic…
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